Infrastructure Engineer (Storage/Backup)

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

The Opportunity:

We are looking for engineers with an interest in infrastructure storage engineering. You will be an integral part of a global infrastructure team, providing follow the sun support to Visa’s systems.

This Systems engineer position is within the Storage Operations Team and falls under Global Systems Support. This position will support, certify, and document storage and backup infrastructure, as well as serve as a Level 2 escalation point for existing infrastructure. This position expected to interact with Systems, Database, Engineering, Asset Management, Product Development, Operations, Audit and Risk, and various groups within Technology. This role must have strong communication and analytical skills.

The Work itself:

• Responsible for the ongoing maintenance, security, and availability of Storage and SAN infrastructure based on business requirements and adhering to tight operations, security, and procedural models
• Responsible for automation of infrastructure tasks to reduce repetitive or time-consuming processes, utilizing SRE principles and practices and an infrastructure as code methodology
• Responsible for complex provisioning, advanced maintenance, data replication, disaster recovery, data migration and documentation for our Open Systems Storage and Backup environments
• Demonstrate a high level of technical expertise to support complex Storage & Backup devices, including SAN, NAS and Backup solutions across all tiers, under minimal supervision
• Be scheduled On-Call to support the infrastructure and our systems
• Willingness to work on shift days (Sunday to Thursday or Tuesday to Saturday from 9:00AM to 6:00PM local time)

Qualifications

Basic Qualifications:

• Bachelor's degree, OR 3+ years of relevant work experience

Preferred Qualifications:

• Bachelor's degree, OR 3+ years of relevant work experience
• Bachelor’s degree in Computer Science/Engineering or related field is preferred
• A keen interest in learning storage technologies and working in an infrastructure support role.
• Experience with UNIX (Linux, AIX, Solaris), VMware or other hypervisors, and Windows operating environments
• Excellent oral and written communication skills and strong inter-personal skills
• Strong ability to self-learn new storage technologies
• Monitoring, Tuning, Troubleshooting, and root cause analysis
• Strong organization and analysis skills
• Strong focus on quality and customer service
• Must be able to multitask and prioritize work
• Strong analytical and practical problem solving skills
• Essential Functions
• The Skills You Bring:
• Experience of working in an infrastructure support role and/or a keen interest in learning the role of an infrastructure support engineer in the storage realm
• An interest in scripting / coding for infrastructure automation

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.