Our Sales team makes inbound and outbound sales calls and initiates, and follows up interest from our consumers, they need to be goals-oriented and game players to be able to meet the goals and come up with creative solutions.
Their job is related to Merchant Services, Credit Card Processing, and POS (product line provided by client).
Job responsibilities are:
* Inbound and Outbound sales support calls and emails for our store owners, and distributors through sales channels
* Stay updated with systems and product information, changes, and updates in the market
* Support sales organization, retailers, and client product lines
* Meet sales goals
* Other duties as necessary to support merchants and customers to ensure satisfaction and continued relationships.
* Follow standard processes and procedures
* Understand the value of our products and the needs of our retailers and their profiles inside and out
* Ability to create strong connections and relations with their retailers and customers (distributors and store owners)
* Coordinate with multiple departments related to the systems such as Tech Support if needed
* Ability to keep internal reports up to date (if needed)
Required Skills
- English Proficiency
- Microsoft Software proficiency
- Customer Service and Sales Experience (must)
- Excellent communication skills (written and spoken)
- Problem–solving skills and the ability to think under pressure
- Patient, helpful, empathetic, good listener & professional
- Team player
- Competitiveness
- Goals and people-oriented
What's on Offer
- Opportunity within a company with a solid track record of performance
- Fantastic work culture
- A role that offers a breadth of learning opportunities
A few words about us:
IDT Corporation is a global communications company founded in 1990 and headquartered in Newark, New Jersey. We are industry leaders in prepaid communication and payment services and one of the largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20 countries, and have over $1.5 billion in revenues.
We are not ”another big IT corporation”— we encourage and support in-house entrepreneurs in developing their ideas into business actions.
Our National Retail Solutions brand provides a sales management system and POS equipment to small and medium-sized businesses. With the help of NRS, business owners can solve a management problem: the product includes integrated advertising, data analysis, and payment processing.
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