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Clayton, North Carolina, United States
Remote only
Not Available
Trackonomy is pioneering a transformative network of interconnected objects. Our goal is to bring inanimate objects to life, enabling them to communicate, think, and interact in real time. We are building the operating system for the connected world—one object and sensor at a time.
Our customers span logistics, industrial, utilities, healthcare, and government sectors, using our solutions for predictive maintenance, workflow optimization, asset protection, safety, security, and environmental monitoring. Backed by leading investors including Kleiner Perkins and 8VC, Trackonomy is one of Silicon Valley’s fastest-growing IoT companies.
Our executive leadership team has worked together for more than two decades, holding key leadership positions at companies including Flextronics, Heptagon, GT-Nexus, and Digital Motors Corporation. Together, they have engineered breakthrough technology that is delivering extraordinary results for customers around the world.
Are you ready to be part of the next chapter in Silicon Valley’s hyper-growth IoT success story?
Job Summary
The Inside Sales Operations Specialist supports the Sales Team and the overall sales growth efforts in
the IoT segment. This role requires tight interaction with sales, marketing, operations, product
management and factory teams. The role is responsible for supporting pipeline processes and
pipeline hygiene as well as ensuring operational excellence in order fulfilment. The Inside Sales
Operations Specialist will manage the IoT lead process, qualify potential customers, engage proactively
and work with Sales and Product Marketing on a professional customer experience.
Responsibilities and Duties
• Builds and maintains strong Sales Team, partner & end user account relationships which
includes understanding needs, resolving customer issues, identifying sales opportunities,
providing product feature knowledge, as well as understanding the marketplace and
competition.
• Supports Regional Sales reps in designated territory with pipeline
management and hygiene as well as additional business relevant processes.
• Joins joint customer calls with Sales Managers on selected accounts to learn ins and outs
of these customers to support and engage with them directly in the future.
Participates in weekly Sales Team calls to surface issues and align on activities and
objectives.
• Sources new sales opportunities through inbound & outbound lead
qualification and works with Sales & Product Marketing for further engagement, nurture
and development.
• Identify and develop new and existing marketing opportunities through mail, research, cold
calling and trade show leads. Converts 12+ leads to active opportunities with $250,000+
total potential.
• Reviews and manages returns by engaging with customers and internal
teams
• Continuous training on Sales, Account, Product related topics. Inhouse through
1:1 trainings, tutorials and videos or through external training as necessary and approved
by manager.
• Supports Regional Sales team in sales discovery calls with partners and end users to
enhance customer experience.
• Occasional travel with Field Sales staff, trade shows and sales meetings possible.
Qualifications and Requirements
• 2+ years of sales, sales development, and/or customer service experience is preferred.
• Establishes and maintains effective relationships with customers/partners and gains their
trust and respect.
• Ability to multi-task, prioritize and manage time effectively in a dynamic, fast-paced
environment.
• Proven track record of responding quickly to customer needs and ability to make decisions
in a timely manner.
• Solid knowledge of Industry, products and applications
• High attention to detail
• Willingness to learn, grow, and be coached.
• Excellent verbal and written communications skills
• Familiar with Microsoft Office product suite (Word, PowerPoint, Excel, Outlook, etc.)
Trackonomy is dedicated to building technology that solves real-world problems. From fire prevention and environmental monitoring to safety, security, and operational efficiency, our innovations help organizations protect assets, improve outcomes, and save lives.
At Trackonomy, your growth is driven by your capabilities, passion, ownership, and results. As part of an early-stage, high-growth company, you will have opportunities to take on diverse responsibilities, learn directly from experienced leaders, and expand your role as your impact grows.
We believe talent and execution matter more than hierarchy. Team members are encouraged to explore new challenges, collaborate across functions, and continuously develop new skills.
Our culture isn’t something you join—it’s something you help build. Every employee plays a meaningful role in our success and contributes to shaping our products, processes, and future. We value collaboration, knowledge sharing, accountability, and a strong sense of ownership.
Trackonomy understands that personal wellness is critical to a happy, healthy, and productive work environment. We offer:
Platinum-level health benefits
Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
Commuter benefits
Employee Assistance Program (EAP)
401(k) plan
Pre-IPO equity opportunity
Regular performance reviews and feedback
Learning and development opportunities for both individual contributors and aspiring leaders
Trackonomy Systems is proud to provide equal employment opportunities to all individuals regardless of race, color, religion, national origin, ancestry, physical or mental disability, sex, gender, gender identity, gender expression, sexual orientation, age, medical condition, genetic information, marital or registered domestic partnership status, military or veteran status, or any other characteristic protected by applicable law.
We strive to provide a stellar experience throughout the application process and ensure all applicants receive fair consideration based solely on merit and business needs.
The salary range for this role is $50,000 to $75,000, plus bonuses and Pre-IPO equity. It is uncommon for anyone to be hired at or near the top of the range. Final compensation is based on several factors, including skills, experience, training, business needs, cultural fit, level, and location.
Trackonomy Systems is dedicated to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need assistance or accommodation during the interview process, please contact hr@trackonomysystems.com.
When you apply to a job on this site, you acknowledge and agree that the personal data contained in your application will be collected and processed by Trackonomy Systems, Inc. and/or one of its subsidiaries (“Trackonomy”) in accordance with our Applicant Privacy Notice. If you have any questions about our privacy practices, please contact legal@trackonomysystems.com.
