WASH is a company that our customers depend on to keep them going so they can provide valuable services to their clients across USA and Canada (Coinamatic Inc. and ParkSmart Inc). We strive to build a sense of purpose and achievement in the work we do while staying true to the DNA of our core values. We value our people and encourage the development of talented and motivated employees to support the continued performance and growth of our diverse operations. We have been the foundation of many successful careers. At our core we are an innovation driven, fast-paced team environment with a high performance culture. If you are looking for a career that will challenge and engage you, is focused on customer care and quality service, then WE are the company for you. We invite you to bring your passion and experience to our team!
The Inside Sales Representative – Growth is responsible for generating new business and expanding WASH’s customer base through proactive prospecting, lead generation, competitive conversions, and closing new sales opportunities.
This role is primarily focused on growth, not day-to-day account management or renewal activity. The Inside Sales Representative – Growth will work closely with Field Sales Leaders and District Sales Managers (DSMs) to identify and pursue opportunities, build qualified pipeline, and convert prospects into new WASH customers.
Success in this role will be measured by new business signed, machines added, qualified pipeline generated, conversion rate, and achievement of sales targets at the appropriate return on investment (ROI).
Responsibilities
- Proactively prospect for new customers through outbound calling, email, lead follow-up, referrals, competitive intelligence, and targeted campaigns.
- Identify and pursue competitive conversion opportunities within assigned markets and territories.
- Build and maintain a consistent pipeline of qualified new-business opportunities.
- Conduct discovery with prospective customers to understand their current laundry program, contract status, equipment needs, pain points, and decision-making process.
- Clearly communicate WASH's value proposition and differentiate WASH from competitors.
- Develop quotes, proposals, leases, and other sales documentation necessary to move opportunities through the sales process.
- Negotiate and close new business within established pricing, ROI, and approval guidelines.
- Partner with DSMs and field sales leadership on larger or more complex opportunities requiring an in-person sales presence.
- Generate appointments and qualified opportunities for field sales while independently closing opportunities appropriate for the inside sales channel.
- Maintain disciplined follow-up with prospects throughout the sales cycle.
- Identify opportunities to increase machine count and revenue within targeted customer portfolios when appropriate.
- Maintain accurate opportunity, pipeline, activity, and customer information within CRM.
- Develop market and competitive knowledge, including competitor relationships, contract timing, ownership changes, and other events that create sales opportunities.
- Meet or exceed monthly, quarterly, and annual growth targets.
- Maintain strong working relationships with Sales, Operations, Marketing, Finance, and other support departments.
- Demonstrate urgency, accountability, integrity, and a strong focus on execution and results.
- Perform other duties as assigned.
Key Performance Measures
Performance will be primarily measured on:
- New locations signed
- New machines signed
- Competitive machines converted
- Qualified pipeline created
- Pipeline-to-close conversion
- Sales activity and prospecting effectiveness
- Achievement of monthly and annual growth quotas
- Deal quality and adherence to ROI/pricing requirements
- CRM pipeline accuracy and sales-cycle discipline
Requirements
- Bachelor's degree in business or related field from an accredited university or college, or equivalent professional sales experience.
- Minimum of 2 years of successful inside sales, business development, or new-business sales experience.
- Proven track record of meeting or exceeding sales quotas.
- Demonstrated experience with outbound prospecting, cold calling, lead generation, pipeline development, and closing business over the phone.
- Strong understanding of sales pipeline management and opportunity qualification.
- Experience working within a CRM environment.
- Strong verbal, written, presentation, and negotiation skills.
- Ability to develop relationships and credibility with prospective customers.
- Strong business judgment and ability to balance growth with appropriate deal economics and ROI.
- Ability to work independently while collaborating closely with field sales and internal support teams.
- Prior multifamily, commercial laundry, property management, or related industry experience is preferred.
- Willingness to travel periodically for customer meetings, market development, training, and collaboration with field sales.
- Comfortable working in a high-performance, quota-driven sales environment.
Here’s a few highlights of the benefits you’ll enjoy:
We invest in our employee’s growth through training and development programs. We offer a comprehensive benefits package such as:
- Medical, Dental, Vision, Life Insurance, and many more health and wellness benefits
- Paid vacation, floating holidays, sick time, and company holidays
- Paid time off for volunteer activities to help give back to our communities
- 401k employer match
- Tuition Reimbursement Program to achieve your educational goals
- Continuous learning and career development
To apply please visit our Careers Page: https://wash.wd5.myworkdayjobs.com/wash
Please visit our company website at www.WASH.com to learn more about WASH’s mission, vision and core principles.
We are an Equal Opportunity/Affirmative Action/Drug Testing employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability or any other federal, state, or local protected class. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws.
We respect the privacy of candidates for employment. WASH's Privacy Policy sets forth how we will use the information we obtain when you apply for a position through this careers site. The Privacy Policy is accessible at: https://www.wash.com/privacy-policy/. This Privacy Policy also includes important disclosures pursuant to the California Consumer Privacy Act. Please review the Privacy Notice carefully before submitting any information through this form. If you do not consent to the terms of this Privacy Policy, please do not submit information to us through this form, and instead contact Human Resources at hr@washlaundry.com to inquire about the position.
