Inside Sales Representative
JOB TITLE: Inside Sales Representative
DEPARTMENT: Sales
SUPERVISOR: Senior Account Manager
About Us
ConexSmart’s Engineering Technician is a dynamic team player who uses math and science to solve complex technical problems in the avionics industry. This position joins a team who enjoys developing new products, providing maintenance to current products, enhancing the use and design of existing products, and improving efficiencies across the organization.
Position Summary
The Inside Sales Representative is responsible for meeting and exceeding overall sales objectives while ensuring a high level of customer service when promoting ConexSmart products and strategic initiatives. This individual contributor role interacts with potential, new, and existing Original Equipment Manufacturers (OEM).
General Job Description
Planning
- Main point of contact for all sales, quote, and transactional requests from prospects or clients
- Create territory & specific account plans to achieve strategic sales objectives
- Understand end-user market trends and industry best practices; utilize relevant value propositions to those end markets
- Report industry trends, competitive pricing and intelligence, and customer feedback to management
- Develop, build, and nurture trusting relationships with customers and internal resources
Prospecting
- Prospect for, cold call, and qualify new OEM leads
- Expand sales pipeline and manage sales funnel throughout the sales cycle
- Perform product demonstrations via phone, video conference, and occasion customer visit
- Owns, qualifies, and develops opportunities passed from marketing, outside sales, and national accounts
Selling
- Learn all ConexSmart products; gain proficiency in utilizing ConexSmart Product catalog
- Articulate key features and benefits of ConexSmart products, provide verbal demonstrations, and describe value
- proposition and total cost of ownership scenarios
- Prepares, generates, and follows up on verbal or written quotations to secure orders or determine reason for loss of order
- Increases orders by suggesting related items, identifying new applications, explaining features and benefits, and review of customer's buying history
- Obtains orders, verifies and enters items, transfers orders to fulfillment, monitors stock-outs and expected delivery dates
Key Competencies
- Excellent communication skills, both written and verbal
- Detailed organization skills. Willingness to listen, learn, and apply knowledge to dynamic situations
- Effectively use company CRM (Salesforce), ERP (Epicor), and other business systems daily
- Collaborate with necessary internal resources to meet customer expectations; act as a liaison between internal product teams and prospects/clients
- Reviews open customer order reports and acts on open items, including those items that may be at risk in meeting customer's promised delivery date
- Routinely attend training sessions and team meetings
Minimum Qualifications
- 3+ years sales experience, preferably in an Industrial or Manufacturing setting ▪ Proven track record of meeting and exceeding sales objectives
- Strong communication, organizational and time management skills
- Independent self-starter with a hunter mentality
- Ability to listen, adapt, and overcome objections
- Ability to embrace change in a fast-paced environment
- Bachelor’s degree in business, industrial distribution, engineering/technology or related degree from an accredited school preferred
- Previous Industrial Automation, Cable, or Component sales experience preferred
- Familiarity using Salesforce and/or Epicor preferred
Target Range: $20-$25
Salary Transparency
$20—$25 USD
