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London Central Office, United Kingdom
Onsite
At a glance
Hybrid working: This is a hybrid working role, therefore your time will primarily be split between working from home and the London Head Office. However, there will also be an expectation to visit other locations as the need arises.
Our team currently works from the office minimum once a week to connect and on a more ad-hoc basis to attend key meetings, but again the frequency is dependent on the business needs.
Expected Salary - £62,000 - £75,000 (depending upon experience)
Contract type - This position is a permanent contract.
Key Responsibilities
You will be proactive and work effectively with stakeholders to improve business decision making using analytical techniques.
You will be responsible for delivery of projects, managing stakeholders and team members as required.
Day to day you will:
Engage stakeholders to maximise value and improve decision making through your own and your team’s projects
Be responsible for the timely delivery, impact and quality of your team’s output
Proactively identify opportunities and champion the use of analytics in your stakeholder area
Lead multi-stream projects, managing stakeholders and delivering recommendations
Have a good understanding of your stakeholders’ commercial strategies and goals
Develop good relationships with stakeholders and become an extension of their team
Triangulate recommendations with other sources e.g. Research and Insight
Manipulate, analyse, build models and draw conclusions from large data sets to impact decision making
Support your team to define the right methodologies for projects
Ensure your own and your team’s output is clear and impactful e.g. visualisations, slides, presentations
Use visualisation tools to automate and increase efficiency
Promote a self-serve culture across your stakeholder area
Be an active contributor to the DI&A team and the analytics Profession
Understand and engage other parts of DI&A as necessary
Ensure that all work complies with the General Data Protection Regulation (GDPR) and adhere to all Partnership risk management and data privacy and security policies.
Invest in your personal and professional development utilising the opportunities available to you.
Demonstrate a flexible approach to working, joining projects as needed and/or supporting colleagues to secure the success of those projects.
Actively share the responsibilities of ownership and support Partners and colleagues to have a voice in our business.
Essential Skills / Experience you’ll need
Relevant qualification in a numerate discipline e.g. maths/stats/data science/science or similar
Significant experience with SQL
Significant experience with Python / R
Significant experience in an analytics team applying advanced techniques
Experience with visualisation software (Tableau / Power BI)
Experience of driving business value from analytics.
Desirable Skills / Experience you may have
Experience of managing analysts and building their capability
Experience of building strong relationships with senior stakeholders
Experience of influencing decision makers
Experience of working alongside other Insight teams
Experience working within Contact Centre analytics.
Additional information
The application form consists of a CV upload, followed by application questions. Please visit - https://www.jlpjobs.com/how-to-apply/journey/ to understand more about application and hiring process
Once you've submitted an application the next steps of the process, if successful, will include a formal virtual interview.
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Closing Date:
June 21, 2026
Pay:
Contract Type:
Hours of Work:
Job Level:
Where You'll Be Working:
London Central Office, 1 Drummond Gate, London, , SW1V 2QQWe’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note:
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.