Work with cutting-edge AI and Advanced Analytics tools
Thrive in an inclusive and highly collaborative work culture
Enjoy the flexibility of hybrid working with modern, central offices
See Yourself in our Team
Retail Advanced Analytics & Data (RAAD) partners closely with Retail Banking Services to deliver best practice across data, advanced analytics and AI. Embedded within X15 Ventures, CommBank’s venture scaling arm, we operate in a fast-paced, high-impact environment where analytics directly shapes customer experiences and business growth.
Our team sits at the intersection of customer analytics, decisioning and venture growth, working across a portfolio of ventures and propositions on products designed to solve real customer problems, from helping families build financial habits, to protecting identity, to simplifying the home buying journey.
We use rich customer data to design and optimise Next Best Conversations, connecting customers to the right products and services at the right time, in a way that balances customer value, commercial outcomes and responsible engagement.
Our work goes beyond analysis. We partner closely with product, marketing, risk, compliance and technology teams to turn insights into real-world outcomes, from acquisition through to engagement and retention, with a clear line of sight to what lands in market.
As a team, we value curiosity, pragmatism and impact. We move quickly, work collaboratively and focus on solving meaningful problems, using data to improve how customers experience the bank, every day.
Your Impact & Contribution
As an Insights Analytics Manager, you’ll use rich customer data to deliver actionable insights that drive smarter decisions and measurable outcomes. This is a hands-on role where you’ll design and optimise customer engagement strategies, translate business problems into analytical solutions, and partner across teams to bring insights to life.
You’ll balance technical delivery with commercial thinking, helping shape how value is delivered to customers across fast-growing ventures and propositions.
To achieve this, you may expect to:
Your skills and experience
Your technical skills will include, though won’t be limited to:
Why CommBank
Be part of a high-impact analytics community where your work directly shapes customer experience and venture growth. We value curiosity, pragmatism and continuous learning, and support your career development every step of the way.
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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