This 12- month max term role exists to build and deliver insights using visualisation and querying tools and to enable outcomes that lead to better decision making and promote self-service and data literacy.
Key Tasks
- Building and providing insights across business areas
- Develop subject matter expertise in the business area you work with
- Engaging with business users to consult and recommend best possible way to answer their business data questions.
- Providing rapid answers to business questions using a mix of queries and visualisations
- Supporting Ad hoc data requests from across business areas
- Integrate digital data such as website traffic and page views with warehouse to develop actionable insights to drive business decisions
- Building Customer segmentation analytics and campaign performance reporting
- Setting up monitoring and alerting mechanisms to identify data issues and exceptions
- Identifying new ways to provide insights, promote data literacy and enable power users to make decisions
- Designing and building reporting data models that support user self-serve reporting
- Providing specialist knowledge of data elements to drive user adoption, self-services and promote data literacy within the Business community
- Extracting and profiling data to understand structure, completeness, and quality
- Validating through technical and business reconciliation that the data is correct and correctly understood
- Analysing, modelling, interpreting, and enhancing sophisticated datasets for the wider business
- Applying independent judgement in creating new data solutions to business questions
- Managing multiple BAU and ad-hoc activities across the team to deliver high-quality outputs on time.
Essential Skills
- Degree-level qualification, in a quantitative or numerate discipline such as computer science, Information Technology, math, stats, economics, etc.
- Self-motivated individual with proven analytical and problem-solving skills, with the ability to overlay commercial acumen to develop insights and recommendations
- Excellent communication skills and experience working with business stakeholders
- Ability to work either independently or as part of a team
- At least 5+ years of experience in BI, business analytics or data science
- Experience in Tableau is a must
- Excellent knowledge of SQL, Data Warehouse principles, ETL processes and Visualisation best practices
- Experience with working with large and complex data sets from diverse sources, structures and formats
- Experience working on CDP platforms such as Adobe Experience, Salesforce CDP, etc.
- Experience in working in Agile environment
- Strong problem solving, quantitative and analytical abilities
- Ability to manage own workload and prioritise appropriately
- Ability to multitask and thrive in a fast-paced and demanding environment
- Proven experience providing support for existing reporting and analytics products while developing new ones
Desirable (Any two)
- Experience in Snowflake, SSIS and Data Vault methodology
- Experience in using web analytics tools such as Adobe Analytics or Google Analytics
- Experience in Insurance and Retail domain
- Experience with TOGAF methodology
- Experience with Talend studios, SAS
About HCF
At HCF, our purpose is to bring our human touch to healthcare. Since 1932 we’ve been putting our members and their health first. As Australia’s largest not-for-profit health fund, we cover 2 million members with health, life, travel and pet insurance and our vision is to make healthcare understandable, affordable, high quality and member centric.
We want to be true health partners to our members, easily guiding the healthcare choices that are right for them. At HCF, our values are the way we do things and create the necessary culture to help us realise our purpose and deliver our Strategy. Living our values in action we step forward, walk in their shoes, stay human, make it better and get there together.
Culture & Benefits
Purpose-driven passion
We’re united by a common purpose: to make healthcare affordable, understandable, high quality and member-focused.
Wellness and work-life balance
We’ll empower you with the necessary skills and tools to support your personal wellbeing journey, ensuring you perform at your best. Our offerings include:
Flexible working arrangements
50% subsidy on HCF hospital and/or extras cover
Family-friendly certified employer
18 weeks of parental leave for all new parents
Mental health and wellbeing programs, including workshops, fitness classes, flu vaccinations, skin checks and more
Discounts on HCF’s products, including life, pet and travel Insurance, as well as discounts at Fitness First gyms and on our eyecare products.
Collaboration and inclusivity
We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplace is welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education and socio-economic status.
Continuous learning and growth
We believe in lifelong learning. HCF provides opportunities for personal and professional development. From workshops to mentorship programs, we encourage your growth and curiosity.
Next steps
If you require any adjustments to assist you in making your application or during the recruitment or onboarding process, please reach out to Talent Acquisition – peopleservices@hcf.com.au to discuss.
We encourage applicants to submit their applications at their earliest convenience, as at HCF, we review applications as they are submitted, and may have filled the role prior to the job closing date.
