Instructional Designer

Accountabilities:

• Convert storyboards, PowerPoint presentations, job aids, desk references, and quick reference guides into engaging training programs and e-learning experiences that achieve defined learning objectives.
• Apply sound instructional design principles and the ADDIE methodology, adapting pacing, interaction, cognitive load, and learning activities to the specific requirements of self-paced e-learning, virtual training, and instructor-led environments.
• Design and develop learning programs aligned with client objectives, organizational goals, identified training needs, and performance requirements.
• Partner closely with project managers, teammates, and clients to clarify requirements, align on scope and timelines, provide proactive status updates, and respond effectively to review cycles.
• Manage multiple instructional design projects simultaneously, organizing workloads and consistently delivering high-quality work within established deadlines.
• Develop learning solutions using a broad range of approaches, including self-study, practice activities, performance support, knowledge sharing, experience-based learning, simulations, role-plays, games, audio, video, and other media.
• Produce and integrate multimedia content such as videos, animations, screen recordings, graphics, and images using tools including Vyond, ElevenLabs, Camtasia, and Adobe applications.
• Create and maintain e-learning content using Articulate Rise 360 and Storyline 360, ensuring deliverables meet quality, accessibility, branding, formatting, and usability standards.
• Organize project files, versions, change logs, reusable components, and lessons learned to improve consistency and efficiency across future projects.
• Research client goals and organizational needs to identify opportunities for improved learning outcomes and performance.
• Incorporate knowledge of group dynamics and change management into learning solutions and stakeholder interactions.
• Use influencing and facilitation skills in complex situations, adapting communication styles and helping stakeholders consider alternative perspectives.
• Provide ongoing support to client and project teams while contributing to additional learning and development initiatives as needed.

Requirements:

• Bachelor’s degree required or equivalent relevant experience; a master’s degree is preferred.
• At least 5 years of professional experience in an instructional development, learning and development, or related environment.
• Demonstrated instructional design and course development experience, including broad application of the ADDIE methodology.
• Instructional Designer certification is preferred.
• Experience using established instructional design tools, templates, repositories, and development processes to create effective training solutions.
• Hands-on experience developing e-learning with Articulate Rise 360 and Storyline 360, along with experience creating multimedia using Vyond, Camtasia, and Adobe Photoshop, Lightroom, or Express.
• Working knowledge of learning management systems for publishing, managing, and maintaining e-learning content.
• Strong understanding of instructional design principles, performance support, learning methodologies, and adult learning considerations.
• Strong project management and organizational skills, with a proven ability to manage multiple projects, competing priorities, and deadlines simultaneously.
• Excellent written and verbal communication skills, with the ability to collaborate effectively with project managers, colleagues, clients, and other stakeholders.
• Ability to receive and incorporate critical feedback professionally and use review cycles to improve deliverables.
• Strong attention to detail and ability to consistently follow branding, formatting, accessibility, quality-assurance, and content standards.
• Creative problem-solving skills and original design thinking, with the ability to develop innovative solutions within defined requirements and constraints.
• Strong interpersonal and influencing skills, with the ability to adapt communication styles and build productive relationships in complex environments.
• Proficiency with Microsoft Office 365.
• Willingness to support a Guam-based client, including availability from 8:00 a.m. to 12:00 p.m. Tuesday through Friday Chamorro Standard Time (ChST).
• Willingness to travel to Guam occasionally; future client assignments may require travel of up to 50%.

Benefits:

• Fully remote position within the United States.
• Regular full-time employment.
• Targeted base salary of $115,000–$135,000 per year, with final compensation based on experience, education, qualifications, seniority, travel requirements, and other relevant factors.
• Opportunity to support Medicaid agency clients and contribute to learning solutions designed to improve organizational performance and community outcomes.
• Access to a learning and development environment supporting ongoing professional growth.
• Opportunities to work across diverse instructional formats, multimedia technologies, and learning methodologies.
• Opportunity to collaborate closely with project managers, consultants, clients, and senior stakeholders.
• Reasonable accommodations available throughout the application, interview, and employment process.
• Potential for occasional travel to Guam and future client assignments with travel requirements of up to 50%.