Department:
Hospital Patient Billing
Primarily Days (United States of America)
Employee Type:
Regular
Per Diem Type (if applicable):
Minimum Pay Range:
$22.69 - $27.23
Job Description:
POSITION SUMMARY:
The Insurance Biller ensures the accurate and timely completion of duties related to the billing of all hospital and home health claims assigned to the appropriate carrier: pursues collection of all claims in a timely manner until payment is made by insurance carriers ensuring payment variances are reviewed and resolved according to policy. Acts as a patient advocate with departmental and hospital staff, insurance carriers and patients in order to resolve billing issues and promote customer satisfaction. Assists with projects as needed.
POSITION QUALIFICATIONS:
Education/Licensure/Certification:
- High school graduate or equivalent required.
· Completion of on-line duty specific training required within 90 days of job start date.
Knowledge:
- Two years of facility billing desired.
- Working knowledge of Microsoft and Office products, and basic office equipment required.
- Understanding of governmental agencies, commercial insurances, state & county compliance guidelines with regards to billing preferred.
- Must have basic knowledge of Knox-Keene, ERISA and California State laws that impact the billing process.
- Must have basic knowledge of HIPAA and California State Confidentiality laws that impact the release of medical information.
Skills:
- Superior customer service skills including oral, written, and listening skills in dealing with patients, physicians’ office staff, co-workers, and payers.
- Has good organizational skills and flexibility.
- Ability to make reasonable independent decisions in the absence of immediate direct supervision that stay within hospital and department guidelines.
- Works as a team player assisting co-workers during periods of peak workloads and short staffing.
- Must possess the ability to multi-task and reprioritize workload in order to meet deadlines.
- 30 CWPM Data entry, ten-key skills required, basic filling skills, alphabetic, numeric and basic math skills required.
- Ability to interpret contract and rate sheets for insurance.
