A AAA Club Alliance is seeking an Insurance IT Business Partner to join our team in either Wilmington, DE or Cincinnati, OH. In this role, you will serve as a strategic liaison between business and technology teams, driving innovative solutions that support organizational goals, enhance operational efficiency, and advance key Insurance business initiatives.
This role follows a hybrid work schedule and on-site presence is require Tuesday through Thursday.
The primary duties of the Insurance IT Business Partner are:
Understand business strategy, assess business needs, identify emerging information technologies and distill them into appropriate business solutions that are consistent with AAA Club Alliance’s strategy and business objectives.
Assist the business units and support functions in the preparation of enterprise impact assessments, project proposals and annual operating plans (IT portion of budgets) including the definition, estimation, evaluation and justification of information technology related investments.
Assure that business requirements and priorities are considered in the development/specification of AAA Club Alliance's information systems and products.
Assist business units in the development of business strategies that incorporate the appropriate level of technology.
Assist business units in the identification and documentation of process improvements, including conceptual design and requirements definition of information system alternatives.
Assist business units in the identification of benefits and costs for project justification and budgeting.
Act as liaison with third-party solution providers (e.g., Workday, Salesforce.com, AAA Insurance Group) to identify solution alternatives.
Minimum Qualifications:
Bachelor’s degree in Business, Information Technology, or a related field (or equivalent combination of education and experience).
5–8 years of relevant business, technology, or project-related experience.
5+ years of experience managing projects and applying project management methodologies and best practices.
Proficient in Salesforce, including experience utilizing CRM tools to manage workflows, reporting, and business processes.
Demonstrated ability to combine deep insurance industry knowledge with modern technical skills to drive operational efficiency, improve customer experiences, and support business objectives.
Proven experience serving as an IT Business Partner, Business Relationship Manager, or similar role, acting as a liaison between business stakeholders and technology teams.
Proven experience partnering with insurance business leaders to identify technology solutions that improve operational efficiency, customer experience, and business performance.
Demonstrated experience managing internal and external partnerships, including aligning expectations and driving successful project outcomes.
Strong communication, influence, and stakeholder management skills.
Experience negotiating and coordinating with external consulting firms and technology service providers to secure project resources.
Professional certification in Project Management, Information Systems, Business Analysis, or a related discipline.
At AAA, your success is our success. What we can offer you:
The starting base compensation for this position is $80,005 to $118,921.
*The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location.*
Comprehensive health benefits package.
Up to three weeks of paid time off accrued during your first year.
Annual Bonus Plan.
401(K) plan with company match up to 7%.
Professional development opportunities and tuition reimbursement.
Paid time off to volunteer & company-sponsored volunteer events throughout the year.
Other benefits include a free AAA Premier Membership, Health & Wellness Program, Health Concierge Service, Health & Life Insurance, Short Term/Long Term Disability.
Full time Associates are offered a comprehensive benefits package that includes:
ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.
Job Category:
Information Technology