Insurance Specialist

Inside the Role

The Business Development Manager, Point of Sales Insurance Products is responsible for day-to-day business / sales activities with respect to generation of new business and renewals of insurance for Point of Sales products such as GAP, GAP+, Physical Damage, Non-Truck Liability, Vehicle Return Plan (VRP), Connected insurance, amongst others for all Daimler dealers. The role entails establishing and maintaining effective relationships with DTFS Regional Sales Director / Regional Managers (DTFS RM’s), DTFS District Finance Managers (DFM’s), key dealer personnel including Dealer Principals, General Manager, and Finance and Insurance Managers). A key requirement is to understand customer’s insurance needs and provide DTFS / DTIA Insurance Partner solutions; generate and meet insurance revenue and business goals for DTFS / DTIA. As a sales position, the role has revenue goals and KPI’s; results are measured on a monthly, quarterly, and annual basis. In coordination with DTFS Marketing and Sales Enablement teams the position develops, implements and rolls out products to dealers. Collaborate with the DTFS / DTIA Insurance Partner, DTFS Strategy and Product Management team, in a subject matter expert capacity, for new insurance product development. This could entail feasibility study, product development and business plan input. In coordination with DTFS Marketing and Sales Enablement teams, develop, implement and roll out products to dealers.
DTFS insurance product may encompass / enhance across multiple policy lines for new and related renewal processes internally and externally for existing and new corporate insurance policies, including but not limited to General Liability & Property, Commercial Auto, Workers Compensation, Commercial Catastrophe, Directors and Officers Liability, Bankers Professional Liability, Employment Practices Liability, Lessor Contingent Liability, Financial Institution Binds, Cyber Liability, etc.

Posting Information

We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.

We Take Care of Our Team

Pay offered dependent on knowledge, skills, and experience

Benefits include:

• Annual bonus program

• 401K company contribution with company match up to 6% as well as non-elective company contribution of 3-7% depending on age

• 4 weeks paid vacation to start

• 13+ calendar holidays

• 8 weeks paid parental leave

• Employee Assistance Program

• Comprehensive healthcare plans and wellness programs

• Onsite fitness (at some locations)

• Tuition assistance

• Volunteer paid time off

• Short-term and long-term disability plans

What You Drive at DTFS

• Establish and work toward achieving revenue goals for both existing and new business.  Collaborate with DTFS / DTIA insurance partner to generate Point of Sale (PoS) product revenue for Daimer Truck North America (DTNA) dealers and TEM’s.  Work closely with Insurance Partner(s), Dealer Sales, Finance and Insurance Managers to develop and execute joint marketing approach to maximize revenue.  Work with and support DTFS RM’s / DFM’s to generate revenue for PoS products.
• Collaborate with Strategy and Product Management team to assist with financial feasibility studies, proposal development, and negotiations for new business opportunities. Collaborate with Marketing and Sales Enablement, Sales, and other stakeholders to support business development plans, specific to building out PoS portfolio. Collaborate with Insurance Partner(s) to develop, implement and train on new / existing PoS products. As needed, collaborate in developing new products to meet / anticipate customer insurance needs.
• Work with and support DTFS RM’s / DFM’s to provide training for PoS products.  In conjunction with Insurance Partner and DTFS training team, develop relevant training for Internal teams (Sales, Marketing, Product, Credit, etc.) and Dealer Sales, Finance and Insurance teams via on-line, in-person or other media formats.
• Communicate with customers regarding all aspects of their account service needs, including policies, endorsements, audits, proofs of coverage, and cancellations.  Work on renewals by tracking, following up on, and completing renewal business through various communication channels (text, phone, email) to achieve sales goals.  Verify that all policies are bound with insurance companies in writing before or on the policy's effective date.  Maintain updated client and policy information in the agency management system.
• Maintain awareness of business environment, competitors, and customers to develop ideas for new products and services, pricing, and business models. Research and analyze market trends, competitor strategies, and customer needs to identify relevant insurance products and opportunities for revenue.
• Upon request, provide input and support to various departments, Sales team, and dealer partners to identify insurance coverage opportunities, as well as mitigate DTFS risk to end customers.
• Utilize appropriate DTFS / DTIA IT systems (such as Salesforce, F&I Pro, Applied Epic, and Tinubu) for lead generations, customer follow-up and maintenance.

Knowledge You Should Bring

• BS/BA or 8 years of relevant experience in lieu of degree
• Property & Casualty License (PRC) required
• Experience with commercial transportation, trucking, fleet, or commercial vehicle insurance programs
• Proven track record of producing revenue results
• A background with increasing levels of cross functional responsibility in marketing, product management, channels, and business development
• Proficient computer skills including Microsoft Office (Word, Excel, PowerPoint, etc.)
• Strong critical thinking, time management and prioritization skills
• Strong verbal and written communication skills
• Attention to detail
• Project management experience
• Ability to travel up to 50% of the time.

Exceptional Candidates Might Have

• Preferred Degree: Business Administration
• 5+ years of relevant experience
• Experience with programs related to auto liability for large commercial truck fleets, risk management, insurance underwriting and or Claim sectors
• Experience with Risk Management Insurance Systems database / systems.   
• Professional designations (CPCU)

Where We Work

This position is open to applicants who can work in (or relocate to) the following location(s)- 

Charlotte, NC US. Relocation assistance is not available for this position.

Schedule Type: 

Hybrid (4 days per week in-office / 1 day remote). This schedule builds our #OneTeamBestTeam culture, provides an unparalleled customer experience, and creates innovative solutions through in-person collaboration.

Daimler Truck Financial is the captive financial services provider for the Daimler Trucks North America family of commercial vehicle products, including Freightliner Trucks, Western Star, SelecTrucks, Sprinter Vans, Thomas Built Buses and Fuso. We have specialized in financing commercial vehicles for more than 40 years. This proven experience gives us critical insights into helping businesses overcome challenges unique to the trucking industry. Additionally, we offer a range of financing solutions that can be customized to meet each individual business's needs, from owner-operators to large fleet managers and nearly every venture in-between.

To achieve our goal of being the first-choice provider of vehicle financial products and services that support our brands, dealers and customers, we are looking for talented, diverse and inspired people with the skills, experience and innovative spirit to provide a first-class experience at every turn. We are committed to providing a great workplace environment that fosters a culture of openness, support and camaraderie. Our employee programs and benefits are reflective of our values and are designed to promote growth, balance and wellness in many aspects of your career and life.

Additional Information

• Applicants must be legally authorized to work permanently in the country of posting

• Final candidate must successfully complete a criminal background check

• Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions

• EEO - Disabled/Veterans

Daimler Truck Financial Services is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.

For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935