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West Allis, Wisconsin, United States
Onsite
Job Responsibilities:
Welcome patients and caregivers, ensuring a positive and seamless admission process.
Collect, verify, and input medical, insurance, and demographic information with accuracy.
Explain and complete admission paperwork, obtaining required signatures (e.g., patient rights, consent forms).
Register patients and manage documents using the Cerner system.
Conduct safety checks and assist with belongings searches as needed.
Manage patient interactions in crisis situations, maintaining a calm and welcoming environment.
Facilitate unscheduled admissions, including screenings and scheduling in collaboration with Patient Access.
Communicate with multidisciplinary teams to address clinical criteria, documentation, and treatment issues.
Ensure compliance with HIPAA, EMTALA, and other regulatory requirements.
Explain insurance coverage to patients and handle related inquiries.
Provide clear documentation and communicate cases requiring special attention.
Participate in on-call, weekend, and holiday coverage as scheduled
Other Requirements:
Professional demeanor and adherence to hospital policies.
Knowledge of Joint Commission standards and willingness to participate in training.
Commitment to the mission of Rogers Behavioral Health and patient care excellence.
Schedule: NOC - Week 1: Monday-Wednesday 11pm-7:30 am Week 2: Saturday-Wednesday 11pm-7:30 am (64 hours biweekly)
Recent college graduates who want to pursue a career in mental health are strongly encouraged to apply!
The System also includes Rogers Behavioral Health Foundation, which supports patient care, programs, and research; and Rogers InHealth, an initiative that works to eliminate the stigma of mental health challenges.
With a career at Rogers, you can look forward to a Total Rewards package of benefits, including:
Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes the Machine-Readable Files on behalf of Rogers Behavioral Health. To link to the Machine-Readable Files, please visit Transparency in Coverage (uhc.com)