Integration Developer

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
 

Grade: Technical 408

Pay Range: $116,000.00 - $174,100.00

Job Description

Supports the design, evolution, and scaling of Academic Program Development (APD) operations through effective use of work management platforms, data systems, and automation. This role focuses on enabling program and portfolio planning, execution, budgeting, and reporting by building and maintaining flexible, integrated solutions that align to APD workflows.
Acts as a bridge between operational needs and technical capabilities—translating business processes into scalable systems, automations, and data structures that improve visibility, coordination, and decision-making across the program lifecycle.
Partners closely with APD leaders and cross-functional stakeholders to continuously improve how work is planned, tracked, and delivered, ensuring data integrity, usability, and long-term sustainability of solutions.

 

Primary Responsibilities

• Configures and integrates work management, planning, and reporting solutions that support APD program and portfolio delivery at scale.
• Builds and maintains integrations, automations, and data workflows that connect key systems and enable the efficient, accurate flow of information across planning, budgeting, and execution processes.
• Partners with APD stakeholders to understand operational needs and translate them into practical, scalable solutions that improve visibility, coordination, and decision-making.
• Develops and maintains data structures, reporting frameworks, and dashboards that support program health, capacity planning, financial tracking, and performance insights.
• Collaborates with partners as needed to align systems and ensure sustainable, well-integrated solutions—while maintaining the agility and access required by APD.
• Provides ongoing support for tools and solutions, including troubleshooting, enhancements, and user guidance.
• Ensures consistency, accuracy, and usability of program and portfolio data, establishing standards and guardrails that support reliable reporting and analysis.
• Supports continuous improvement of APD operational workflows, identifying opportunities to streamline processes, reduce manual effort, and enhance user experience.
• Ensures data is protected from unauthorized access and data corruption.
• Documents systems, workflows, and standards to support scalability, knowledge sharing, and long-term maintainability.
• Contributes to building internal capability in effective use of work management platforms, data, and automation within APD.
• Philosophically aligned with "configuration minimalism" and "lean system design.".
• Performs other related duties as assigned.

This job description includes a general representation of job requirements rather than a comprehensive inventory of all required responsibilities or work activities.  The contents of this document or related job requirements may change at any time with or without notice.

Qualifications

Knowledge, Skills, and Abilities

• Experience designing and supporting operational systems for planning, tracking, and reporting work at a program or portfolio level.
• Experience with or transferable knowledge of Smartsheet, Coda, Service Now, Salesforce, and other work management & operational platforms.
• Strong ability to translate business processes into scalable system solutions, including data structures, workflows, and automations.
• Working knowledge of integrations, APIs, and data exchange concepts (e.g., connecting systems, automating workflows, structuring data for interoperability).
• Experience with scripting or low-code/no-code automation approaches to support data processing and system integration.
• Understanding of data management principles, including data integrity, governance, and basic security practices.
• Strong analytical and problem-solving skills, with the ability to design practical solutions in complex, evolving environments.
• Ability to work cross-functionally and communicate effectively with both technical and non-technical stakeholders.
• Comfort operating in environments with ambiguity, rapid iteration, and evolving priorities.
• Strong attention to detail and commitment to accuracy, especially in systems supporting planning, budgeting, and reporting.

Minimum Requirements

• Bachelor’s degree in computer science, Information Systems, or related field (or equivalent experience)

• 5+ years of experience in systems integration, automation, or platform development across multiple tools/environments

• Experience working with enterprise or work management platforms (e.g., Smartsheet, ServiceNow, Jira, Salesforce, or similar)

• Strong understanding of APIs, data integration, and automation workflows (low-code/no-code and/or scripting)

• Ability to design and maintain data structures, reporting, and scalable operational systems

• Proven ability to translate business needs into technical solutions and collaborate with cross-functional stakeholders

Preferred Qualifications

• Smartsheet Certification (or deep hands-on experience given current-state dependency)  

• 3+ years of scripting experience (e.g., Python) for automation and integrations

• Experience with ServiceNow (platform usage, integrations, or certification)

• Familiarity with Agile/SAFe methodologies in a cross-functional environment

• Experience integrating across multiple platforms (e.g., Smartsheet, Jira, Trello, Coda, Salesforce) within a single ecosystem

• Strong track record of building scalable, low-maintenance systems with a focus on simplicity and sustainability (not over-engineering)

Working Conditions:
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.

This position requires occasional travel of up to 20%, including required attendance at designated company summits (typically one to two per year). Additional travel may include conferences, visits to company locations, and other business-related events as needed. Additional travel may be assigned as needed to support business requirements.

Position & Application Details

Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.

How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.

Additional Information

Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive.

Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu.

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.