Integration Specialist

Integration Specialist

We are looking for a talented Integration Specialist to step onto a fintech unicorn rocketship!

Why join Tipalti?

Tipalti is the AI-powered platform for finance automation, elevating how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their financeoperations efficiency. Our platform provides a comprehensive suite of finance automation solutions designed for mid-market businesses across accounts payable, global payouts, procurement, employee expenses, corporate cards, supplier management, tax compliance, and treasury. Tipalti partners with leading financial institutions such as Citi, Wells Fargo, J.P. Morgan, and Visa, enabling over 5,000 global companies to efficiently and securely pay millions of suppliers and payees across 200+ countries and territories, in 120 currencies.

At Tipalti, we pride ourselves on our collaborative culture, the quality of our product and the capabilities of our people. Tipaltians are passionate about the work they do, and keen to get the job done. Tipalti offers competitive benefits, a flexible workplace, career coaching, and an environment where diverse individuals can thrive and make an impact. Our culture ensures everyone checks their egos at the door and stands ready to reach for success together. 

Founded in Israel in 2010, Tipalti is a global business headquartered in the San Francisco Bay Area (Foster City) with offices in Tel Aviv, Plano, Toronto, Vancouver, London, Amsterdam, Tbilisi and Medellin.

In this role, you will be responsible for:

• Leading integration projects for customers using ERP solutions, ensuring smooth and efficient configuration, testing, and deployment.
• Collaborating with internal and external teams to understand business requirements, address integration challenges, and provide technical support throughout the project lifecycle.
• Configuring and testing ERP systems (e.g., Netsuite, Intacct, QuickBooks) to meet customer specifications and ensure seamless integration with Tipalti.
• Coordinating with internal engineering teams and external customer teams to manage integration timelines, tasks, and issue resolution.
• Conducting end-user training and providing ongoing support to ensure smooth integrations.
• Participating in post-integration support, addressing technical issues, and providing continuous improvement recommendations.
• Contributing to developing and improving internal processes and documentation to ensure a repeatable, scalable, and efficient integration process.
• Collaborating with Product and Engineering teams to provide feedback and contribute to product enhancements based on customer experiences and technical insights.
• Utilizing Slack, JIRA, and Confluence for team collaboration, task management, and documentation sharing throughout the integration lifecycle.

About you 

• Solid experience in integration and configuration of ERP systems, focusing on customer-facing configuration and testing.
• Solid understanding of ERP systems (e.g., NetSuite, Intacct, QuickBooks, Microsoft Dynamics BC) and experience configuring, testing, and integrating them into customer environments.
• Hands-on experience with web technologies (e.g., APIs, SOAP, REST) to assist in integrating ERP systems and resolving technical issues.
• Strong analytical, troubleshooting, and problem-solving skills to ensure successful ERP integrations.
• Experience with collaboration tools such as Slack, JIRA, and Confluence for project management and team communication.
• Excellent communication skills with the ability to engage with customers, gather requirements, and present solutions clearly and concisely.
• Ability to work independently and as part of a team in a fast-paced, customer-centric environment.
• BA/BS in a related field or equivalent professional experience.

Advantages:

• Hands-on experience implementing or integrating ERP systems (e.g., NetSuite, Intacct, Microsoft Dynamics BC)
• Familiarity with business processes related to ERP functionality, such as finance, procurement, and supply chain management.
• Familiarity with SaaS applications and cloud-based ERP solutions.
• Experience in ticketing systems (e.g., JIRA) and customer service tools (e.g., Zendesk).

Tipalti is posting this job opening for and on behalf of SDS (Cyprus) Limited and/or SDS Tbilisi Limited, LLC (both are hereinafter referred to as “SDS”). Any potential employment and/or consulting arrangements entered into, as it relates to this job opening, will be between you and SDS. Tipalti shall not be held responsible for the information and contents contained in this job posting, or for any issues arising out of or related to this job posting.