Interim Associate GDCM Deployment PEP

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Interim Associate GDCM Deployment PEP based in Spain.

Join a global technology deployment initiative focused on implementing a next-generation Property Engagement Platform (PEP) across hospitality properties. In this role, you will contribute to the successful rollout of a new property management system, helping hotels transition smoothly from legacy platforms. You will combine technical troubleshooting, system configuration, interface testing, and data migration to ensure reliable deployments. Working across remote and onsite environments, you will support hotel teams through training and hands-on technical guidance. You will collaborate with project managers, senior deployment specialists, and internal and external support teams to resolve challenges and keep projects moving. This is a full-time, fixed-term opportunity through December 2027, with significant travel and exposure to large-scale technology transformation.

Accountabilities

• Support multiple stages of remote and onsite PEP deployments, with a primary focus on testing system interfaces.

• Troubleshoot technical issues, investigate system behaviour, and provide practical guidance to hotel teams.

• Deliver remote and onsite training and operational support to help properties adopt the new platform.

• Build and configure system databases, set up hardware, and establish required system interfaces.

• Coordinate hotel migrations from legacy property management systems to PEP, ensuring accurate and complete data transfers.

• Work closely with managers and senior associates to support migration planning and execution.

• Collaborate with internal and external technical support teams to diagnose and resolve deployment issues.

• Help onboard and guide new team members by explaining project components, processes, and task execution.

Requirements:

• Professional experience in technology, IT support, systems implementation, or a related field such as hotel operations.

• Hands-on experience working with property management, sales, or revenue systems.

• Working knowledge of Linux, SQL, PowerShell, Splunk, PuTTY, Command Prompt (CMD), JIRA, and Azure.

• Understanding of networking fundamentals, including DNS, DHCP, TCP/IP, firewalls, routing, and switching.

• Strong troubleshooting and problem-solving skills, with the ability to investigate technical issues and identify practical solutions.

• Clear communication and collaboration skills, particularly when supporting users and coordinating with technical teams.

• Flexibility and willingness to travel up to 80% for onsite deployments and hotel support.

Nice to have:

• Familiarity with hospitality property management systems (PMS), central reservation systems (CRS), and related interfaces.

• Previous experience successfully installing or deploying systems.

• Experience troubleshooting local hotel systems, hardware, or interfaces.

• Bilingual communication skills.

Benefits:

• Full-time, fixed-term contract through December 2027.

• Remote working arrangement based in the Netherlands, combined with onsite deployment assignments.

• Opportunity to contribute to a large-scale technology transformation within the international hospitality sector.

• Hands-on experience with property management platforms, system integrations, data migration, and deployment processes.

• Collaboration with experienced technology and deployment professionals.

• Exposure to diverse hotel operations and international project environments.