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As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.
Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!
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Time Type:
Full time
Department:
Facilities
All Locations:
30 Gove Street - Lyman School
Position Summary:
The Interim Facilities Manager is responsible for the day-to-day management and operational oversight of Public Safety, Emergency Operations, Housekeeping, and Support Staff. This position assists with facilities operations, space planning, construction and renovation projects, regulatory compliance, preventive maintenance, and departmental administration.
Interim Facilities Manager
Reports To: Director of Facilities
The Interim Facilities Manager provides leadership, supervision, and timely decision-making to ensure safe, efficient, compliant, and high-quality facility operations. The position also serves as a key resource for addressing facility-related concerns and supporting organizational safety and operational initiatives.
Essential Responsibilities
Facilities Operations
- Manage Public Safety, Emergency Operations, Housekeeping, and Support Staff, including daily operations, supervision, and follow-up on issues or concerns.
- Respond to routine and emergency calls involving Public Safety, Housekeeping, Emergency Operations, and Support Services.
- Assume supervisory and necessary decision-making responsibilities during routine and emergency situations.
- Conduct facility condition tours and identify operational, safety, maintenance, and environmental concerns.
- Assist with space planning, construction, renovation, and other facility improvement projects.
- Coordinate inspections, permitting, licensing, safety requirements, and regulatory compliance for existing and new spaces.
- Oversee the development, renewal, and administration of contracts and leases.
- Assist with Joint Commission inspections and related preparation and follow-up activities.
- Develop, implement, review, and maintain policies and procedures for Facilities, Public Safety, Emergency Operations, and Housekeeping.
- Review, approve, and monitor departmental invoices and payment requests.
- Maintain accurate material-handling and waste-removal records.
- Review and approve time-off requests and timesheets.
Maintenance Operations
- Manage and monitor SolarWinds maintenance and service tickets, including assignment, tracking, and follow-up.
- Manage preventive maintenance programs for all locations.
- Assist with equipment usefulness and utilization reporting.
- Monitor facility and equipment issues to ensure timely resolution and appropriate documentation.
Human Resources and Staff Development
- Maintain appropriate staffing levels to meet departmental service requirements.
- Provide or coordinate job-specific training and ensure staff are appropriately prepared to perform assigned responsibilities.
- Conduct and/or oversee employee performance review processes.
- Provide leadership, coaching, and support to staff while promoting accountability, teamwork, and customer service.
Safety, Compliance, and Organizational Support
- Serve as Co-Chair of the Safety Committee.
- Participate as a member of the Policy Committee.
- Support event coordination and facility-related operational requirements.
- Identify opportunities to improve departmental policies, procedures, processes, and services.
- Serve as backup to the Director of Facilities Maintenance.
- Maintain accurate, complete, and timely departmental documentation and records.
- Perform other related duties and responsibilities as assigned.
- Participate in a 24/7 on-call rotation/responsibility as required.
Qualifications
- Bachelor's degree in Business Administration, Facilities Management, Operations, or a related field; equivalent education and experience may be considered.
- Demonstrated leadership and customer service skills.
- Working knowledge of regulatory and accrediting agencies and requirements, including:
- The Joint Commission
- Occupational Safety and Health Administration (OSHA)
- National Fire Protection Association (NFPA)
- Department of Public Health (DPH)
- Applicable building codes
- State and federal regulations
- Excellent organizational, time management, communication, and problem-solving skills.
- Ability to prioritize multiple responsibilities, respond effectively to emergencies, and make sound decisions in a fast-paced environment.
- Ability to work collaboratively with employees, leadership, vendors, contractors, regulatory agencies, and other stakeholders.
- Strong attention to detail and commitment to maintaining accurate documentation and regulatory compliance.
Key Competencies
- Leadership and staff supervision
- Facilities and maintenance operations
- Emergency response and decision-making
- Regulatory and safety compliance
- Customer service
- Project and space coordination
- Preventive maintenance
- Policy and procedure development
- Organization and time management
- Communication and problem-solving
- Accountability and follow-through
EEO & Accommodation Statement:
NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to HRrecruit@NeighborHealth.com or call 617-568-4480 to let us know the nature of your request
Federal Trade Commission Statement:
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
E-Verify Program Participation Statement:
NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.
