Intermediate Coordinator, Language Testing Services

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Posting Reason:

Replacement of a regular position

Job Type:

Employee

Anticipated Duration in Months (for contracts and temporary assignments):

N/A

Job Family:

Academic Program Management

# of Open Positions:

1

Faculty/Service - Department:

Language Testing Coordinator

Campus:

Main Campus

Union Affiliation:

SSUO

Date Posted (YYYY/MM/DD):

2026/07/27

Applications must be received BEFORE (YYYY/MM/DD):

2026/08/07

Hours per week:

35

Salary Grade:

SSUO Grade 07

Salary Range:

$62,027.00 - $78,349.00

About the Faculty of Arts

The oldest and one of the biggest faculties at the University of Ottawa. The Faculty of Arts has evolved to be one of the leading faculties on campus. Now more than ever, the new economy needs thinkers, communicators, and creators. Whether you are interested in the Humanities, Languages and Literatures, or Fine and Performing Arts, the Faculty of Arts offers students an education for today's and tomorrow's workplace! The Faculty of Arts is dedicated to creating a diverse, equitable and inclusive environment for everyone.

Position Purpose:

Reporting to the Lead Coordinator, Student and Campus Support, the incumbent is responsible for the organization of language test sessions at Language Testing Services, including registration and payment, test delivery, grading and score processing, and client relations. Ensuring the efficient administration of tests from registration to score reporting helps OLBI maintain its well-respected national prominence in language testing. The incumbent also provides essential administrative support to ensure smooth functioning of the Language Testing Services office.

In this role, your responsibilities will include:

• Coordinates logistics of all testing sessions: Proposes and sets annual testing calendar, reviews and updates website and online store with dates and registration forms. Based on projected test attendance, predicts space and staffing requirements; evaluates the appropriateness of potential testing locations and rooms; reserves testing rooms; assembles all testing materials, including uploading of test content to online testing platform and verifying its quality. May assist in preparing test data sets for validation analysis.

• Manages testing sessions: In collaboration with the Language Testing Administrative Assistant, acts as chief invigilator and registrar for language testing. In collaboration with Lead Coordinator, Student, and campus support recruits test session staff, including room supervisors and invigilators.  Manages staff (up to 30 employees for large sessions), troubleshoots concerns and non-routine problems, addresses technical issues and test-taker complaints. Develops training manuals and presentations; conducts training sessions.

• Manages test scoring: Schedules scoring staff (interviewers and test raters) for each test session. Coordinates test score processing: In collaboration with the Language Testing Administrative Assistant, supervises scoring, data entry, and report processing; ensures that mandated test reporting deadlines are met and that online tests are evaluated in a timely fashion. Monitors test results for abnormalities and identifies tests to be re-evaluated; investigates potential instances of cheating. May be called upon to review scores or (re)evaluate tests. May collaborate in the development of rather training materials and presentations.

• Ensures that all online assessments are functionally sound, including content, user accounts, permissions, etc.: In collaboration with the Head of Language Testing Services, collaborates in procedures training for raters and testers and assists with quality control of test content by reviewing test materials and creating data sets for analysis.

What you will bring:

• Bachelor’s degree in a relevant field, or an equivalent combination of education and work experience

• 1-2 years of administrative experience

• Previous experience in areas related to language assessment or working with language learners is an asset.

• Experience in event coordination is an asset.  

• Knowledge of online tools and platforms for teaching and assessment is an asset.

• Strong organizational and problem-solving skills. 

• Demonstrated initiative and ability to explore and learn new technology. Knowledge of security issues relating to information management.

• Excellent interpersonal and communication skills. 

• Ability to work independently, meet deadlines, and establish priorities.

• Ability to work flexible hours (evenings and weekends) during peak periods.

• May be required to travel for work.

• Bilingualism: High proficiency in both English and French 

Key Competencies at uOttawa:
Here are the required competencies for all or our employees at uOttawa: 

Planning: Organize in time a series of actions or events in order to realize an objective or a project. Plan and organize own work and priorities in regular daily activities.
Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.
Client Service Orientation: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.
Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.

The University of Ottawa embraces diversity and inclusion in the workplace. We are passionate about our people and committed to employment equity. We foster a culture of respect, teamwork and inclusion, where collaboration, innovation, and creativity fuel our quest for research and teaching excellence. While all qualified persons are invited to apply, we welcome applications from qualified Indigenous persons, racialized persons, persons with disabilities, women and LGBTQIA2S+ persons. The University is committed to creating and maintaining an accessible, barrier-free work environment. The University is also committed to working with applicants with disabilities requesting accommodation during the recruitment, assessment and selection processes. Applicants with disabilities may contact hrtalentmanagement@uottawa.ca to communicate the accommodation need. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Note: if this is a union position: The hiring process will be governed by the current collective agreement related to the union affiliation noted above; you can click here to find out more.

If this is a front-line position with responsibilities to interact with students, selected candidates must be rated at the Low Advanced proficiency level or higher for both oral comprehension and reading comprehension in their second official language. The rating is determined by a proficiency test designed by the Official Languages and Bilingualism Institute.

Prior to May 1, 2022, the University required all students, faculty, staff, and visitors (including contractors) to be fully vaccinated against Covid-19 as defined in Policy 129 – Covid-19 Vaccination. This policy was suspended effective May 1, 2022 but may be reinstated at any point in the future depending on public health guidelines and the recommendations of experts.