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Madrid, Comunidad de Madrid, España
Hybrid
We help millions make smarter spending decisions across discovery, evaluation, and (re-)purchase by connecting people with the right brands and retailers.
Our 1,000+ team across 10 countries builds products used every day at global scale, where you’ll have real ownership and see your impact. Want to shape the destinations people rely on to shop with confidence? Keep reading.
We are looking for an Intern Customer Success Agent to join our Customer Support team from the Madrid Office. In this role, you will be one of the first people customers rely on when they need help, making sure their questions are handled clearly, efficiently, and with care.
You will also help us spot recurring issues, share useful customer insights with internal teams, and improve the everyday support experience across Atolls’ platforms.
At Atolls, we believe in nurturing both your professional and personal growth. Here’s what you can expect:
*These are global benefits that apply to all employees, with additional local perks based on your location.
In this role, you will:
We’re looking for someone with previous experience in customer success or a related field who is dedicated to creating exceptional user experiences and driving innovation.
It varies from 1 to 3 interviews
*Some processes might slightly change according to needs
Be part of a destination where your work helps millions of people make better decisions every day. One focused application is all we need. If you truly fit more than one role, you’re welcome to apply to up to three. This helps us match you with the right opportunity faster.
We review every application with equal care and will reach out if your profile aligns. Apply now with your CV in English.
*Portfolios, writing samples, or certifications may be requested based on the role.
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At Atolls, we want to ensure that all employees can thrive in an inclusive environment. Our employment opportunities are open to every gender, race, religion, age, sexual orientation, ability, place of origin, or socioeconomic status. We remain committed to a culture of diversity, equity and belonging, where all employees are welcomed, respected, connected, and engaged.
As part of our recruitment process at Atolls, we use AI tools for interview recording and transcription. These tools are designed to assist our teams and are never used independently to make hiring decisions. Every assessment and hiring decision is made by our hiring panel and team through human judgment.
Before your first interview, you will receive an email with the option to opt out. You can also change your preference at any time during the recruitment process by using the link in that email or by contacting your Talent Acquisition Partner.
The use of AI, or the choice not to use it, will not affect your application in any way.
