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Toronto, Ontario, Canada
Remote only
We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?
About the Role
You will support the optimization of supply chain business processes by creating user-friendly digital experiences, intuitive interfaces, and engaging communication assets that drive adoption and user satisfaction. Working across operational transformation initiatives, you will help modernize supply chain operations through UX design, process improvement, and multimedia storytelling. By developing impactful presentations, product explainer videos, and visual communications, you will enable greater visibility, collaboration, and data-driven decision-making across the organization. Success in this role is measured through enhanced user engagement, streamlined processes, improved operational efficiency, and the successful adoption of digital solutions that support the future of Supply Chain at FIS.
The position will be fully remote, with occasional travel to the office as needed. In-person outings will be organized for the co-op students during the term and attendance is encouraged.
The position is available is an 8-month co-op placement.
What You Will Be Doing
Design intuitive user interfaces that improve usability, accessibility, and user adoption of digital solutions
Create wireframes, prototypes, workflow diagrams, and process maps to support business process optimization
Collaborate with stakeholders to gather requirements and translate business needs into user-centered designs
Evaluate user journeys and identify opportunities to improve operational efficiency and customer experience
Develop management reporting and performance measures that support process improvement initiatives
Produce product marketing videos, tutorials, and multimedia content that communicate product value effectively
Create visual assets, including infographics, presentation graphics, and digital communications materials
Support scriptwriting, storyboarding, editing, voiceover production, and post-production activities
Maintain digital assets and content libraries while ensuring consistency with brand standards
Present concepts, prototypes, and recommendations to project teams and business stakeholders
Required Qualifications
Currently enrolled in a bachelor’s degree program in User Experience Design, Business, Marketing, Media Production, Communications, or a related field
Demonstrated understanding of UX design principles and user-centered design methodologies
Portfolio showcasing UX, graphic design, multimedia, video production, or related creative projects
Experience using design tools such as Figma, Adobe XD, or similar platforms
Experience using video editing tools such as Adobe Premiere Pro, After Effects, DaVinci Resolve, Final Cut Pro, or equivalent
Strong visual communication, storytelling, and content creation skills
Ability to analyze processes, identify improvement opportunities, and communicate findings clearly
Proficiency with Microsoft Office applications, including PowerPoint, Excel, and Word
Strong collaboration, presentation, and stakeholder communication skills
Self-motivated with strong attention to detail and a commitment to continuous learning
Preferred Qualifications
Knowledge of design systems, accessibility standards, and responsive design principles
Experience creating explainer videos, instructional content, or digital learning materials
Familiarity with process improvement, workflow optimization, or business analysis concepts
Understanding of product marketing and digital engagement strategies
Experience developing dashboards, reporting solutions, or performance metrics
Exposure to financial services, technology, supply chain, or enterprise software environments
What We Offer You
At FIS, you can learn, grow and make an impact in your career. Our benefits include:
Competitive, full-time paid coop placement
Opportunity to participate in projects that directly impact business value
Exposure to cutting-edge AI content creation tools and strategies
The chance to work on some of the most challenging, relevant issues in financial services & technology
Time to support charities and give back to your community
A work environment built on collaboration, flexibility, and respect
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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