Intl D&A Commercial Systems Lead

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Sales Enablement

Job Sub Function:

Sales Effectiveness

Job Category:

People Leader

All Job Posting Locations:

Pomezia, Roma, Italy

Job Description:

The International D&A and Systems Lead is responsible for the governance, oversight, and continuously enhancing Data & Analytics and Systems ownership related to commercial capabilities including CRM and D&A applications supporting the International DPS commercial teams.

This role will ensure that data‑driven insights, advanced analytics, and innovative digital tools translate into stronger sales performance, optimized resource allocation, and sustainable business growth via delivery of benchmark D&A and Systems operations.

Leads an international team of professionals & specialists across multiple countries enabling scalable capabilities, consistent execution, and the adoption of global best practices in a complex matrix environment.

Responsible for commercial systems, processes, tools, and governance frameworks that empower leadership teams and sales organizations to win in dynamic, competitive markets. This role will also champion talent development, capability building, and a culture of continuous improvement aligned with Credo and Leadership Imperatives.

·       Lead the International D&A and CRM Systems governance driving data & analytics maturity, and digital tools enablement across markets.

·       Partner with commercial leaders to align D&A and CRM Systems agenda to growth priorities, customer needs, and evolving sales models.

·       Drive standardization of core processes and adoption of enterprise tools, methods, & governance across regions.

·       Develop and implement delivery of advanced analytics, AI digital solutions, performance dashboards, and other commercial applications solutions that inform executive decisions and frontline actions.

·       Establish robust data governance, quality, and integration practices to enable accurate and trustworthy insights and commercial planning.

·       Scan for, evaluate, and deploy innovations (including AI/ML) that unlock new commercial insights and productivity.

·       Serve as product owner for the CRM platform (e.g., Salesforce): roadmap, enhancements, governance, data model, user enablement, and change management.

·       Translate business requirements into scalable CRM capabilities that streamline workflows, improve data capture, and standardize processes across regions.

·       Lead the end‑to‑end lifecycle of systems and commercial applications

·       Ensure transparent governance, compliance, and alignment of D&A reporting and systems requirements with business strategy and industry competitive benchmarks.

·       Lead, coach, and develop an international team of professionals

·       Build a high‑performing community that shares best practices, drives innovation, and executes consistently

Establish and maintain governance frameworks for data, systems, incentives, and change, aligned with corporate policies and applicable regulations.

Required Knowledge, Skills, and Abilities:

(Include any required computer skills, certifications, licenses, languages, etc.)

·       Bachelor’s degree.

·       7+ years in Data Analytics, Sales Operations, Systems Governance or related within a matrixed organization.

·       Proven expertise in data analytics and business intelligence (e.g., Power BI, Tableau) and CRM (i.e., Salesforce).

·       History leading diverse/remote teams and managing vendors/partners; strong coaching and talent development

·       Excellent executive communication, stakeholder management, and change leadership; ability to translate complex analytics & business requirements into clear actions and systems deliverables.

·       Strong program management, prioritization, and problem‑solving capabilities; high attention to data accuracy and governance.

Fluent in English; proficiency with MS Office/365; willingness to travel ~15%.

 

 

Required Skills:

 

 

Preferred Skills:

Coaching, Collaboration, Developing Others, Efficiency Analysis, Inclusive Leadership, Leadership, Managing Managers, Marketing Integration, Market Savvy, Operations Management, Process Optimization, Sales, Sales Enablement, Sales Support, Solutions Selling, Strategic Thinking, System Integration

  

 

The anticipated base pay range for this position is:

€70,700.00 - €122,015.00

 

 

Benefits:

In addition to base pay, we offer the following benefits*: an annual bonus with set target (% of pay) depending on pay grade / location, where the actual amount is based on the employees’ and companies’ performance of the previous calendar year, or sales commissions. Moreover, we offer vacation days, parental leave for a minimum of 12 weeks, bereavement leave, caregiver leave, volunteer leave, well-being reimbursement, programs for financial, physical and mental health. We also offer service anniversary and recognition awards, and subject to the terms of their respective plans, employees - and in some location’s eligible dependents - can participate in several insurance plans. For more information, visit Employee benefits | Supporting well-being & career growth | Johnson & Johnson Careers.

 

*This is for informative purposes only. Amounts and actual benefits may vary by location and are subject to change.