About JSSI
Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com.
The Inventory Supervisor leads the inventory control function within Operations. This role owns the accuracy, traceability, and condition of aircraft parts, engine, and APU inventory, from receipt of teardown material through cycle counting, stock checks, scrapping, and preservation monitoring. The Inventory Supervisor works alongside the Order Processing Supervisor, who runs daily shipping and receiving, to keep stock records accurate so orders ship on time.
Key Responsibilities:
Manifest Receiving (Teardown Material)
- Supervise receipt and check-in of material coming out of aircraft, engine, and APU teardowns against the teardown manifest.
- Verify part numbers, serial numbers, quantities, and condition; resolve discrepancies and escalate shortages, overages, or documentation gaps.
- Ensure material is tagged, documented, and put away to the correct location in the system of record in a timely manner.
- Maintain traceability and supporting documentation for all received material.
Cycle Counting and Stock Checks
- Plan, schedule, and execute the cycle count program and routine stock checks.
- Investigate variances, identify root causes, and drive corrective action and record adjustments per company procedure.
- Track and report inventory accuracy metrics to Operations leadership.
- Support periodic physical inventories and audits.
Scrapping
- Manage the scrap process, including identifying, segregating, documenting, and approving material for scrap.
- Ensure scrapped parts are mutilated or disposed of per procedure and records are updated promptly.
- Maintain scrap records and support financial reconciliation and audits.
Engine and APU Preservation Monitoring
- Oversee the preservation program for stored engines and APUs, including scheduled inspections, re-preservation, and condition checks.
- Maintain preservation schedules and records; flag overdue or out-of-tolerance items to management.
- Coordinate with Quality, Maintenance, and Sales on asset condition and readiness.
Team Leadership
- Lead, schedule, train, and coach inventory team members; set priorities and hold the team accountable to standards.
- Conduct performance reviews, and support hiring and onboarding.
- Promote a safe workplace and enforce safety, housekeeping, and quality requirements.
- Collaborate with the Order Processing Supervisor to keep inventory availability and location data accurate for order fulfillment.
Recommend and implement process improvements for inventory accuracy and efficiency.
Desired Credentials:
Required
- 3 to 5 years of experience in inventory control, warehouse, or stockroom operations, including at least 1 year in a lead or supervisory role.
- Working knowledge of inventory management practices, including cycle counting, reconciliation, and receiving.
- Experience with an ERP or inventory management system.
- Strong attention to detail and record-keeping discipline.
- Demonstrated ability to lead a team, manage priorities, and communicate clearly.
- Proficiency in Microsoft Office, especially Excel.
Preferred
- Aviation, MRO, or aircraft parts experience; familiarity with traceability documentation and part/serial tracking.
- Experience with teardown, engine, or APU programs, or asset preservation.
- Familiarity with quality system requirements (e.g., AS9120, FAA/EASA documentation).
- Associate or bachelor’s degree in supply chain, logistics, or a related field, or equivalent experience.
Physical Requirements and Work Environment:
- Ability to lift up to [50] lbs and work on your feet for extended periods in a warehouse environment.
- Ability to use material handling equipment such as pallet jacks and forklifts (certification provided if needed).
- Work may include handling engines, APUs, and aircraft components.
Key Performance Indicators:
- Inventory record accuracy and cycle count completion rate.
- Turnaround time from teardown receipt to put-away.
- Preservation schedule compliance.
- Scrap documentation accuracy and timeliness.
At JSSI, we are committed to rewarding our team members with competitive and comprehensive compensation packages that reflect their contributions and talent.
For this role, the annual base pay generally ranges from $
28.00 per hour to $
32.00 per hour, with the final offer determined by variable factors including but not limited to market location, job-specific knowledge, skills, education, and experience. In addition, your total rewards package may include an annual discretionary bonus plan, incentive or sales bonus plan, or other form of additional compensation, based on your role.
Additionally, for full-time employees based in the USA, Canada, or the Philippines, we are proud to offer a robust suite of benefits. This ranges from insurance offerings such as medical, dental, vision, retirement savings programs, among others, starting day one of employment. For a full overview of our offerings, visit the
JSSI Benefits Page on our company website.
JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law.
JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.
