Selene Holdings is a multiple-lines business financial services firm with a mortgage servicing company, a loan diligence company, a title company, an insurance brokerage, and a real estate owned company. We have office locations in Dallas, TX, Jacksonville, FL, and Salt Lake City, UT. Founded in 2007 to address needs in the mortgage industry, Selene strives to provide amazing client and borrower experiences. A positive attitude coupled with proven creative thinking and actions are all attributes we seek in every one of our employees. If you want to make a difference, then Selene is the place for you!
The Invoice Management Specialist is responsible for the accurate processing, validation, tracking, and resolution of vendor invoices within a mortgage servicing environment. This position plays a critical role in ensuring timely invoice approvals, payment processing, audit readiness, and compliance with company policies.
This role requires hands-on experience utilizing the MSP/ICE (formerly Black Knight) invoicing platform. Candidates must have direct experience processing, auditing, researching, or managing invoices within MSP/ICE and possess a strong understanding of mortgage servicing vendor invoicing workflows.
The ideal candidate will have experience working with servicing-related invoices, corporate advances, vendor payments, default servicing expenses, property preservation invoices, legal invoices, and other mortgage servicing operational costs.
Key Responsibilities
- Review, validate, and process vendor invoices within the MSP/ICE invoicing platform for accuracy, completeness, and compliance.
- Ensure servicing-related invoices are coded, approved, and processed according to established company policies and servicing requirements.
- Investigate and resolve invoice discrepancies, payment exceptions, duplicate invoices, pricing issues, and vendor inquiries.
- Partner with internal stakeholders, including Default Servicing, Property Preservation, Claims, Foreclosure, Bankruptcy, Vendor Management, Accounting, and Finance teams to obtain invoice approvals and resolve outstanding issues.
- Monitor invoice aging and ensure invoices are processed within established service-level agreements (SLAs).
- Audit invoices for supporting documentation, proper approvals, and servicing compliance requirements.
- Research payment inquiries and provide timely responses to vendors and internal business partners.
- Support month-end reporting, reconciliations, and audit requests by providing invoice documentation and transaction histories.
- Assist with system enhancements, testing efforts, process automation initiatives, and continuous improvement projects involving the MSP/ICE platform.
- Identify opportunities to improve invoice processing accuracy, efficiency, and payment cycle times.
Required Qualifications
MUST HAVE:
- 2+ years of direct MSP/ICE invoicing experience within a mortgage servicing environment.
- Experience processing, auditing, researching, or approving invoices using MSP/ICE (formerly Black Knight) Invoicing.
- Experience supporting mortgage servicing operations, vendor management, accounting, or accounts payable functions.
- Strong understanding of mortgage servicing invoice workflows and controls.
- Experience resolving invoice discrepancies and researching payment exceptions.
- Ability to manage a high volume of invoices while maintaining accuracy and meeting deadlines.
- Strong attention to detail and organizational skills.
- Excellent written and verbal communication skills.
Preferred Qualifications
- 2-5 years of mortgage servicing accounts payable, invoice management, finance operations, or accounting experience.
- Experience with servicing-related expenses including: Property Preservation Foreclosure Bankruptcy Claims Corporate Advances Vendor Management Default Servicing
- Knowledge of financial controls, audit requirements, and compliance standards.
- Advanced Microsoft Excel skills, including: Pivot Tables VLOOKUP/XLOOKUP Data Analysis Reporting
- Experience working with invoice automation, workflow management, and process improvement initiatives.
- Ability to thrive in a fast-paced, deadline-driven environment.
Why Selene?
Benefits
Selene Finance LP is committed to the total wellbeing of its employees and therefore offers one of the best benefits packages available in the industry today, which includes:
Paid Time Off (PTO)
Medical, Dental &Vision
Employee Assistance Program
Flexible Spending Account
Health Savings Account
Paid Holidays
Company paid Life Insurance
Matching 401(k) Plan
The job requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description is not an inclusive list of all duties and responsibilities of this position. Incumbents will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Selene reserves the right to amend and change responsibilities to meet business and organizational needs.
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