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Zürich, Zürich, Schweiz/Suisse/Svizzera/Svizra
Onsite
At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let’s shape the future of wealth management together.
Ensure the smooth operation of core banking applications, focusing on application management (2nd-level support)
Process incident tickets generated by monitoring systems and the local service desk within agreed SLAs
Coordinate and communicate effectively between incident managers, application service owners, 3rd-level support, other IT/Agile teams, and business stakeholders
Act as the local administrative Manager
Administer change requests and ensure proper execution of application-related processes
Contribute to projects related to operational aspects of existing or newly integrated applications
Perform routine data cleansing and maintenance of systems
Drive process optimisation and automation of repetitive tasks, including handover to L1 (Control Center)
Maintain and update application operation documentation and knowledge base
Provide support for batch job scheduling and monitoring (e.g., Automic AWA, Control-M, or similar tools)
Bachelor’s degree in Computer Science, Information Technology, or equivalent qualification
Proven experience in application support and/or system administration within complex IT environments
Strong working knowledge of Linux; shell scripting experience is advantageous
Solid working knowledge of Windows Server operating systems
Hands-on exposure to Java-based application servers, relational databases, and workload automation tools (experience with Automic AWA is a plus)
ITIL Foundation certification (preferred)
Experience with batch job support and scheduling tools such as Automic AWA, Control-M, or equivalent
Professional experience within banking or financial services, including familiarity with financial products, is highly desirable
Demonstrated ability to lead tasks and coordinate effectively across IT functions
Strong process orientation with an analytical approach to problem-solving
Excellent communication skills with a collaborative approach across teams
Self-motivated, proactive, and adaptable to new technologies and processes
Fluent in written and spoken English
Willingness to participate in a rotating on-call schedule (weekly handover, 24/7 coverage)
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