Join America’s favorite family bakery since 1934—home of Little Debbie®, Drake’s® Cakes, and Sunbelt Bakery® Granola Bars. Work with legacy brands that bring smiles to faces nationwide, including yours. You’ll experience a culture committed to work-life balance, guaranteed time off, and supportive health and wellness offerings. Enjoy profit sharing, long-term job security, and a range of exciting career paths. When you join McKee Foods, you’ll discover a better way to live and work.
Pay
Salaried grade 5
$62,800 - $70,500 / year, depending on qualifications and experience
Actual salaries may vary and in some cases may be higher with extensive experience and strong performance.
This position is part of a career ladder that includes grades 5-7, indicating potential for advancement.
Schedule
1st Shift, (Monday - Friday, 8:00 a.m. - 5:00 p.m.); other hours as needed
Location
10260 McKee Road, Collegedale, TN 37315
Job Summary
McKee Foods is seeking an IT Asset Administrator to join our IT Asset team. Become part of a team that values innovation, adaptability, and a willingness to “get the job done.” The ideal candidate will have a proven ability to quickly learn and master new technology, provide excellent on-site support for the rapidly changing end user device space, and have a strong desire to learn and grow with a team in continuous improvement efforts. We're looking for a self-starter that’s a proactive and detail-oriented team member who takes ownership, solves problems, and helps improve our IT asset processes.
- Provides onsite triage and support to resolve technical issues and identify opportunities for improvement
- Works to resolve issues and requests related to company workstations, laptops, mobile devices, operating systems, software, hardware, and peripherals, and may work with higher level teams to resolve complex issues
- Deliver, install, and set up computer systems, including software installation
- Participate in and help promote corporate standardization for improved support and lower total cost of ownership (TCO)
- Manages asset inventories and maintains information on licenses, warranties, and service level agreements
- Ensure compliance with purchasing procedures and standards
- Tracks quality throughout product / contract lifetimes
Required Qualifications
- Two+ years of college or Associate's Degree (two years of experience may be substituted for each year of required college education)
- One year of experience in computer hardware and repair, software installation
- Basic knowledge/experience in Windows and mobile operating systems
- Ability to set up/build computer systems and peripherals with the ability to diagnose and repair, or replace equipment and parts
- Experience supporting Windows OS (10, 11, Server 2016, Server 2022)
- Strong working knowledge of Microsoft Office and Google Suite
- Effective customer service experience with a high level of professionalism, initiative, and assertiveness
- Excellent problem-solving and troubleshooting skills including tracking and researching problems to identify and solve root causes
- Strong interpersonal and communication skills (verbal and written)
- Demonstrated ability to work effectively within a team
- Strong desire and aptitude to learn quickly, develop new skills and work independently
- Must be willing to travel up to 5%
Preferred Qualifications
- Bachelor's Degree in a related field
- One or more years of experience in Desktop Support and/or Help Desk
- Experience supporting network switches and routers
- Working knowledge of scripting technologies including, PowerShell, WMI, and experience with Active Directory
- System Administration experience including Vmware
- Experience with Linux and MacOS
- Experience using AI tools such as ChatGPT or Gemini to augment technical skills, assist with troubleshooting problems, etc.
- Experience with Virtual Desktop Infrastructure (VDI) environments
- Experience with Mobile Device Management softwares
- Project Management experience
Benefits
- Competitive weekly pay
- Profit-sharing cash bonus program
- 401(k) with matching contributions
- 25 days Paid Time Off (for vacation, holidays, sick time, personal time, etc.)
- Medical insurance, including health, dental, vision and prescription drug plan
- Supplemental plans, including life insurance
- Fully-paid parental leave
- Health Center and Pharmacy
- Mental wellness counseling (on-site in TN, virtual elsewhere)
- Tuition reimbursement
- Credit Union
- Exercise and recreation facility
- Wellness programs with incentives
- Employee Assistance Program (EAP)
- Short-term and long-term disability benefits (company-paid)
We are an Equal Opportunity Employer
