IT Business Analyst

Place of work: Remote, Slovakia

Base salary:  minimum 2000€ / monthly (depending on experiences and quality of the candidate)

Contract type: full-time

Start date: by agreement

Key responsibilities and authority 

• Collaborate with stakeholders to understand business objectives, processes, and requirements. 

• Conduct interviews, workshops, and analysis sessions to elicit and document user stories, use cases, and functional/non-functional requirements.  

• Capture Business Requirements, Business Cases, Functional Specifications, creating and elaborating user stories.  

• Drive awareness of requirements across business units and identify standard systems processes through evaluation of real-time data. 

• Determine and develop user requirements for systems in production, to ensure maximum usability  

• Partner with stakeholders across business units (ex: sales, finance, security, compliance) to develop analyses and documentation in a collaborative way, communicating effectively and efficiently with production, managerial, and executive teams. 

• Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties. 

• Maintain relationships with partners for optimized systems integration, and respond to questions and concerns from managers and executives with supporting research and recommendations. 

• Create comprehensive and clear documentation such as business requirements documents (BRD), functional requirements documents (FRD), and use case specifications. 

• Develop process models, workflow diagrams, and prototypes to depict proposed solutions. 

• Work closely with IT Architects, technical teams, vendors to design feasible solutions fullfill business needs. 

• Evaluate existing Convatec systems and propose improvements or new solutions to optimize processes. 

• Act as a liaison between business stakeholders and technical teams, ensuring effective communication and understanding of requirements. 

• Collaborate with project managers, developers, and testers to ensure successful project delivery. 

• Serve as thought leader for technical business processes, developing systems prototypes that promote increased efficiency and productivity on multiple levels. 

• Perform, evaluate, and communicate thorough quality assurance at every stage of systems development. 

• Assist in test planning and support the Technical teams in developing test cases that validate the implemented solutions against requirements. 

• Participate in user acceptance testing (UAT) and ensure solutions meet business expectations. 

• Support handover of new solutions and support documentation to our Operations Teams. 

Key requirements 

• Customer-first mindset  

• Ability to bridge communications between business and technical teams.  

• Fluency in written and spoken English, including the ability to summarise complex information.   

• Excellent listening, questioning, presentation and facilitation skills.    

• High-level of accuracy and attention to detail.  

• Ability to self-organise.  

• Capacity to balance priorities and workloads.   

• Ability to facilitate workshops with senior stakeholders in order to challenge and refine requirements.   

• Flexible and agile mindset with the ability to work across different team functions and projects.  

• Experience of working in a global business environment.  

• Experience in the Medical Devices/Pharmaceutical Industry. 

Education/ Qualifications 

Essential qualifications, education, and certifications necessary for success in the role.  

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field. 

• 3+ Years experience working as an IT Business Analyst or in a similar role. 

• Strong analytical and problem-solving skills with the ability to translate business needs into technical requirements. 

• Proficiency in requirement gathering techniques, process modeling, and documentation tools (e.g., JIRA, Confluence, Visio, prototype/wireframes and user journey flows). 

• Excellent communication skills to interact with diverse stakeholders and convey technical information clearly. 

• Familiarity with Agile, Scrum, or other project management methodologies. 

• Understanding of software development lifecycle (SDLC) and its phases. 

• Experience within in the Medical Device Technology /Health Care field is a big plus. 

• Experience with data analysis, SQL, or business intelligence tools. 

• Certification in Business Analysis (e.g., CBAP) or relevant other professional certifications. 

Experience in these domains are valued specially in Medical Devices/Pharmaceutical Industry 

• SAP/SAP S/4HANA (Fin, Quality, Supply Chain, Sales, Manufacturing, Warehousing, Supply Chain) 

• (QMS) Quality Management Systems (CC, QA) 

• (PLM) Product Life Cycle Management Systems (Product Data, Product Development, Standards) 

• (MES) Manufacturing Execution Systems and Processes 

• Sales and Marketing (CRM Systems)