IT Business Analyst @ING Hubs Romania

Discover ING Hubs Romania

ING Hubs Romania offers 130 services in software development, data management, non-financial risk & compliance, audit, and retail operations to 24 ING units worldwide, with the help of over 2000 high-performing engineers, risk, and operations professionals. 

We started out in 2015 as ING’s software development hub, then steadily expanded our range to include more services and competencies. Now we provide borderless services with bank-wide capabilities and operate from two locations: Bucharest and Cluj-Napoca. 

Our tech capabilities remain the core of our business, with more than 1800 colleagues active in Data and Analytics Tech, Tech Foundation and Channels, Retail Core Banking and Architecture, and Global Products and Technology Services. 

We enjoy a flexible way of working and a highly collaborative environment, where fair and constructive feedback is encouraged.  

For us, impact isn't a perk. It's the driver of our work. We are guided and rewarded by a shared desire to make the world a better place, one innovative solution at a time. Our colleagues make it their job to do impactful things and they love doing it in good company. Do you?  

The Mission

The core banking domain is at the heart of banking, it contains the back-office fulfilment engine which performs the account management function for the core products of the customer (such as savings, current account, deposits, payments, and investment products). The Core Banking domain is responsible for the development, maintenance, and support of several countries in Europe such as Italy, Spain, Romania, Germany delivered as a set of global services.

As an IT Business Analyst within the core banking domain, you will be responsible for understanding business requirements, finding implementation options together with a developer and present the solution to your stakeholders.

You also need to understand business requirements from different banking areas and can collaborate with other senior engineers, architects and IT Business Analysts and are able to influence and steer design decisions within the application.

We are currently looking for an IT Business Analyst to join the Accounts Engine RPCs (AE RPCs) squad, which is in charge of developing common functionality for our core banking systems, with the purpose of standardizing selected capabilities for all instances of core banking managed within our domain.

As an IT Business Analyst within the AE RPCs squad, you will be responsible for understanding business requirements, finding implementation options together with the architects to deliver a global capability, easy to use and implement by other instances of core banking.

You also need to conduct requirements and design workshops independently and present the solution to your stakeholders.

You are the IT Business Analyst we are looking for if you have a good knowledge of banking business processes/products, strong technical background, experience in designing technical solutions and implementing automated tests.

The ideal candidate has 5 - 7 years of experience in banking industry, plus the technical skills that will help him/her perform in this role.

Your Day-to-Day

• Interpret and clarify requirements and refine the product backlog
• Design multiple technical solutions and validate the best one with the architect
• Write software development technical specifications and user stories and help estimate their complexity
• Analyse processes and work with stakeholders and end users to ensure the system correctly models their latest process
• Transform complex requests into alignment proposals​ and get the agreement on the final solution from all the consumers​
• Understand and translate complex business needs / requirements into functional specifications
• Handle a request end-to-end: refine requirements, business process definition and design sessions with decision makers (product owner and/or his representatives), system owners and end users, under minimal supervision and guidance
• Ensure the quality of the product and consider non-functional requirements (security, performance, availability, or scalability).
• Manage quality assurance processes to ensure submitted development work meets requirements
• Build, optimize, and automate processes - analyse dependencies, predict consequences, and identify areas for improvement
• Deliver training, documentation, and technical support for the developed products/solutions
• Participate in daily agile ceremonies with in-house and external developers to help ensure that work in progress will meet requirement goals
• Collaborate with developers to adapt solutions to the existing environment 
• Create automated functional tests for user stories and SMOKE. Build and execute (automated) functional and integration tests and (automated) user acceptance and production tests

What you bring to the team

• Good knowledge of banking business processes/products
• Ideally 5 years’ experience in the Banking Industry
• Technical skills: deep understanding of SQL or no-SQL databases
• Strong analytical capabilities, methodical thinking, and problem-solving skills
• Decision-making, conceptual thinking
• Ability to manage a global product in an international context with multiple clients.
• Experience with global products aligned to multiple stakeholders’ requirements
• Adaptability to multiple clients’ requirements
• Knowledge and best practices of security, audit, IT architecture
• Fluency in English it is a must

Nice to have:

• Experience with core banking technologies
• Experience with Azure Devops or Gitlab are considered a plus
• IT Landscape and software development lifecycle knowledge (experience of working with an agile methodology would be an advantage)

We need your proactive mindset and communication skills. We depend on your abilities to speak and understand the English language, and we count on you being customer-focused and self-organized.

You also have strong analytical skills and logical thinking. You must be able to think strategically, see the bigger picture and question everything.

If you want to deep dive into the processing of personal data conducted by ING Hubs Romania during the recruitment process and your rights related to it, read the privacy notices on our website (make sure to scroll until you reach the Data Protection section/ Candidates tab).