IT Business Application Consultant SAP S/4HANA Service Module

Responsibilities / Tasks

For our location in Parma (Italy), we are looking for an experienced and motivated SAP S/4HANA Service Module Consultant. The new joiner will be responsible for the design, implementation, and support of service management processes using the SAP S/4HANA Service module.

In this role, you will:

• Analyze business requirements and design service processes in SAP S/4HANA.

• Configure and support service-related functionalities such as service orders, confirmations, service contracts, and installed base management.

• Integrate service processes with C4C, FSM, SD, MM, and finance modules.

• Collaborate with cross-functional teams to ensure seamless end-to-end service execution.

• Support testing, training, documentation, and go-live activities.

• Identify and implement process improvements and automation opportunities.

This is an on-site position, with the option to work remotely on selected days, following GEA’s smart working policy. Occasional travel may be required.

Your Profile / Qualifications

What sets you up for success:

• Bachelor's degree in IT, Business Administration, a related field or bring relevant professional experience

• Good experience with SAP Service processes, ideally in S/4HANA.

• Strong understanding of service lifecycle management and related business processes.

• Experience with integration into logistics and finance modules.

• Experience with S/4HANA and familiarity with SAP Fiori apps are a plus.

• Understanding of integration scenarios with SAP C4C and SAP FSM is a plus.

• Proactive mindset with the ability to think ahead and solve problems independently.

• Strong communication skills and a collaborative, team-oriented attitude.

• Fluent in Italian and English; additional languages are a plus.

• A good understanding of the integration with SAP C4C (Cloud for Customer) and SAP Field Service Management (FSM) is highly desirable.

Ready to engineer a better world with us? Apply today and let’s build something extraordinary together.

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