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Pennington, New Jersey, United States
Onsite
Capital Health is the region's leader in providing progressive, quality patient care with significant investments in our exceptional physicians, nurses and staff, as well as advanced technology. Capital Health is a dynamic health care resource accredited by the DNV that includes two hospitals, an outpatient center, satellite ED, and an expansive network of primary and specialty care. Capital Health Medical Group is made up of more than 600 physicians and other providers who offer primary and specialty care, as well as hospital-based services, to patients throughout the region.
Capital Health recognizes that attracting the best talent is key to our strategy and success as an organization. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we can attract the best candidates.
The listed pay range or pay rate reflects compensation for a full-time equivalent (1.0 FTE) position. Actual compensation may differ depending on assigned hours and position status (e.g., part-time).
Pay Range:
$81,952.00 - $107,057.60Scheduled Weekly Hours:
40Position Overview
Provides technical support in the configuration and utilization of application software to ensure optimum performance and data integrity for clinical systems and third party associated products. Communicates, technically and non-technically, with team members, IS staff, IS management, system users, and vendors to ensure successful and cooperative completion of tasks and projects to resolve problems in a timely manner. Provides project focused expertise on interface configuration, user security and clinical content build.
Assists management with the strategic direction of clinical supported EMR applications.
Provides support in the knowledge of application database configuration. Exhibits understanding of EMR's and quickly develops proficiency for new application systems as demonstrated by the ability to efficiently and effectively adapt systems to business needs and processes.
Analyzes departmental workflow, builds templates and forms to comply with operational and regulatory requirements.
Completes documentation necessary for all planned database configurations, tests, implementations, upgrades, and conversions including work plans, test plans, data audit plans, and implementation schedules. Coordinates and installs new software applications as necessary.
Communicates and follows up with customers in a positive and meaningful manner on the status of problems and projects.
Provides updates on the status of project implementations and problem resolutions to management as necessary. Communicates problems and resolution status to IS staff, management, users and vendors in a timely and professional manner as evidenced by positive and successful relationships and results.
Exercises independent judgment of solution recommendations for the implementation and maintenance of clinical systems and integration with various third party interface.
Manages all aspects of end user security for the EHR. Resolves end user systems issues and directs appropriate issues to the vendor for tracking and resolution.
Supports, monitors and maintains HL7 interfaces. Oversees the interface testing process, monitors transactions and resolution to issues.
Reviews system and process design proactively and exercises discretion and judgement to discover opportunities for improvement or consideration of new technologies. Engages departmental management and staffs in ongoing analysis of business processes with new or existing systems. Develops methods of identifying obstacles proactively for successful project completion and recommends effective plans to eliminate or minimize obstacles.
Maintains updated knowledge of all applicable system software, policy and procedures.
Provide application support and training to end users at all levels - clerical and clinical staff.
Education: Associate's degree or equivalent experience.
Experience: Three years experience in supporting an Enterprise system platform along with one year in application support. Previous experience with various aspects of Operating systems, data base operations, interfaces and system analysis.
Knowledge and Skills: Excellent verbal and written communication skills, organization skill, and advanced computer skills.
Special Training: Advanced computer skills. Two years in systems configuration and design. Systems analysis and design, data base concepts, application system experience, various operating system experience.
Usual Work Day: 8 Hours
Frequent physical demands include:
Occasional physical demands include: Standing , Walking , Climbing (e.g., stairs or ladders) , Carry objects , Push/Pull , Twisting , Bending , Reaching forward , Reaching overhead , Squat/kneel/crawl , Wrist position deviation , Pinching/fine motor activities
Continuous physical demands include: Sitting , Keyboard use/repetitive motion
Lifting Floor to Waist 15 lbs. Lifting Waist Level and Above 10 lbs.
Sensory Requirements include: Accurate Near Vision, Accurate Far Vision, Color Discrimination, Minimal Depth Perception, Accurate Hearing
Anticipated Occupational Exposure Risks Include the following: Uneven Surfaces or Elevations
This position is eligible for the following benefits:
Medical Plan
Prescription drug coverage & In-House Employee Pharmacy
Dental Plan
Vision Plan
Flexible Spending Account (FSA)
- Healthcare FSA
- Dependent Care FSA
Retirement Savings and Investment Plan
Basic Group Term Life and Accidental Death & Dismemberment (AD&D) Insurance
Supplemental Group Term Life & Accidental Death & Dismemberment Insurance
Disability Benefits – Long Term Disability (LTD)
Disability Benefits – Short Term Disability (STD)
Employee Assistance Program
Commuter Transit
Commuter Parking
Supplemental Life Insurance
- Voluntary Life Spouse
- Voluntary Life Employee
- Voluntary Life Child
Voluntary Legal Services
Voluntary Accident, Critical Illness and Hospital Indemnity Insurance
Voluntary Identity Theft Insurance
Voluntary Pet Insurance
Paid Time-Off Program
The pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining base salary and/or rate, several factors may be considered including, but not limited to location, years of relevant experience, education, credentials, negotiated contracts, budget, market data, and internal equity. Bonus and/or incentive eligibility are determined by role and level.
The salary applies specifically to the position being advertised and does not include potential bonuses, incentive compensation, differential pay or other forms of compensation, compensation allowance, or benefits health or welfare. Actual total compensation may vary based on factors such as experience, skills, qualifications, and other relevant criteria.