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IT Delivery Lead - Diagnostics Master Data Management
Roche Digital Technology (RDT) is where innovation meets purpose. As a global team at the heart of Roche, we are a community of business-minded technologists committed to help shape tomorrow’s digital future of healthcare. Our mission is to power Roche through cutting-edge digital technologies, harnessing the potential of artificial intelligence, data, and scalable tech innovations. Driven by purpose and passion, we’re building a future where digital is a core strength across all of Roche, enabling smarter ways of working, unlocking human potential, and driving breakthroughs that truly matter for millions of patients around the world.
We are looking for the Delivery Lead who will be accountable for leading the design, implementation, and operationalization of Master Data Management capabilities across RDT Diagnostics Commercial, with a strong focus on Customer Master Data Management, Patient Master Data Management, and global MDM implementation programs.
At Roche, we offer a hybrid work model that combines flexibility with in-person collaboration. For now, we require our employees to be in our offices (Poznań or Warsaw) on average two days per week. The specific office days may vary depending on business needs, such as workshops, conferences, town halls, team meetings, and other collaborative events.
Description of the Area
RDT Diagnostics Commercial enables data, analytics, AI, and digital capabilities across Diagnostics Commercial functions, including Commercial Operations, Marketing & Sales, Service, Customer Support, and related global and regional business teams. Master Data Management is a critical capability for Diagnostics Commercial. It provides trusted and governed master data foundations for business processes, customer engagement, patient-related processes, commercial reporting, tendering, service operations, segmentation, targeting, customer 360, analytics, and AI solutions.
The Opportunity
As our IT Delivery Lead, you will drive the critical evolution of our data foundations. In this role, you will:
Lead the strategic transformation and delivery of complex, high-visibility MDM initiatives to maximize efficiency, predictability, and long-term capability roadmaps.
Analyze and solve highly complex, organization-impacting delivery challenges, defining the problem space and advocating for innovative enterprise-level solutions.
Identify, engage, and partner with executive-level stakeholders and external implementation partners to navigate sensitive situations and build organizational alignment.
Drive transformative impact across multiple domains and strategic portfolios, championing large-scale business reengineering and organizational change.
Navigate extreme ambiguity to manage highly complex initiatives that potentially span multiple business units and enterprise-wide service transformations.
Act as a trusted advisor to business leaders, anticipating future business needs, driving cutting-edge delivery methodologies, and shaping enterprise-wide strategies.
Oversee global MDM implementation programs from end-to-end, including requirements definition, solution design, data migration, integration, testing, rollout, hypercare, and adoption.
Enable next-generation capabilities by ensuring master data foundations effectively support customer 360, commercial analytics, data products, and AI use cases.
Who you are
To excel in this role, you bring a blend of strategic leadership, delivery expertise, and technical depth:
Educated with a Bachelor's or Master’s degree in Computer Science, Information Technology, Data Management, Business Administration, or a related field.
Possess extensive years of experience operating in a senior Delivery Management archetype (e.g., Program Manager, STE, Agile Enterprise/Transformation Coach) leading complex global programs.
Proven track record of delivering Master Data Management (MDM) initiatives and leading large-scale, enterprise-wide business reengineering or organizational change efforts in matrixed organizations.
Strong experience with Customer Master Data Management within commercial, sales, service, marketing, or customer engagement environments.
Deep technical understanding of enterprise master data processes, system integration, and dependencies across platform landscapes like Reltio (or comparable MDM platforms), SAP, and CRM systems.
Exceptional executive-level communication and influence skills, with an advanced ability to build trust, mentor senior colleagues, share thought leadership, and shape organizational delivery strategy.
Industry expertise within Diagnostics, Healthcare, MedTech, Pharma, Life Sciences, or another highly regulated industry is preferred.
What you get:
Salary range 23,000 - 43,000 PLN gross based on the employment contract.
Annual bonus payment based on your performance (target 20%).
Car or car allowance
Dedicated training budget (training, certifications, conferences, diversified career paths etc.).
Recharge Fridays (2 Fridays off per quarter available).
Take time Program (up to 3 months of leave to use for any purpose).
Vacation subsidy available.
Flex Location (possibility to perform our work from different places in the world for a certain period of time).
Take Time for Charity (additional paid leave of maximum 2 weeks to engage in the charity action of your choice).
Private healthcare (LuxMed packages), group life insurance (UNUM) and Multisport.
Stock share purchase additions.
Yearly sales of company laptops and cars and many more!
Ready to bring your unique qualities to Roche and make an impact? Apply now and join us in our mission to shape the future of healthcare!
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Roche Polska sp. z o.o. operates in full compliance with the law and does not tolerate any violations. Roche Polska sp. z o.o. has implemented a Procedure for Reporting Violations of Law. If you wish to report any irregularities related to our activities, all necessary information regarding the reporting process can be found on our website: https://www.roche.pl/kontakt/ochrona-sygnalistow-zglaszanie-naruszen.
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This position also offers an attractive benefits package.
Learn more about how we reward our employees at Roche.
A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let’s build a healthier future, together.
Roche is an Equal Opportunity Employer.