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Boston, Massachusetts, United States
Onsite
7AI is looking for an IT Engineer to run IT operations end-to-end — identity, endpoints, SaaS and business systems administration, and onboarding/offboarding. You'll be the first technical point of contact for the company's IT needs and partner closely with our security program to keep a fast-moving, technical company productive and well-governed as we scale.
What you'll do
Administer Okta as the front door for every business application: SAML/OIDC, SCIM, lifecycle policies, and access provisioning across AWS, GitHub, Salesforce, and the broader SaaS estate.
Automate employee onboarding and offboarding end-to-end, replacing manual runbooks with code.
Own day-to-day administration of our SaaS and business systems — Salesforce, Zoom, Slack, Google Workspace, and similar — including configuration, integrations, user and license management, and support for the teams that depend on them.
Manage the Jamf-administered macOS fleet: default provisioning, software allowlisting, patching, and day-to-day endpoint operations.
Maintain an accurate inventory of the SaaS estate, integrate apps with SSO/SCIM, and prune unused accounts, licenses, and API tokens.
Partner with Finance and system owners on SaaS licensing, renewals, and rationalization as the estate grows.
Support the security team's phishing-awareness program, audit evidence collection, and corporate detection tuning.
Serve as first responder for IT issues across the company, setting SLAs and growing the function as we scale.
Requirements:
5+ years of IT engineering experience at a fast-growing technology company.
Deep Okta administration expertise: SAML/OIDC, SCIM, lifecycle policies, and workflows.
Jamf Pro and macOS endpoint management fluency, with scripting in Python, Bash, or similar.
A track record of automating onboarding/offboarding and replacing manual access processes with code.
Hands-on experience administering a broad SaaS estate spanning engineering and business systems (Google Workspace, GitHub, 1Password, Salesforce, Zoom, Slack, etc.).
Comfort supporting business-critical systems owned by other teams — able to work with Sales Ops, Finance, and People on configuration and access without needing to be the domain expert.
A calm, low-friction operator presence — able to handle an incident, an executive IT request, and a fleet rollout in the same morning.