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Área Metropolitana de San José, Costa Rica
Onsite
About Us:
Datacor is the leading provider of software solutions, including ERP, CRM, Asset Tracking, Simulation and Formulation, to the process manufacturing space. We are on a mission to better equip the industry with software solutions and move it forward by building thoughtful, intuitive products that solve our customers’ most difficult problems.
We are passionate about serving our customers and helping them use data as a competitive advantage. Our customers make products that extend and sustain lives by sanitizing, fertilizing, beautifying, cleaning, and recycling the world we live in. We at Datacor help our customers make those products you use every day more safely, cost effectively and more efficiently through our technology platforms and applications.
The Role:
We are seeking a motivated and customer-focused Level 1 IT Support Help Desk Technician to provide first-line technical assistance and support for end-users. This role is critical in ensuring smooth day-to-day technology operations by addressing IT issues, troubleshooting problems, and escalating when necessary. The ideal candidate is a strong communicator with a problem-solving mindset and a passion for delivering excellent customer service.
Responsibilities:
Qualifications:
Please submit your application and resume in English.
EOE Statement:
Datacor is an Equal Opportunity Employer and does not discriminate on the basis or race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.
Use of AI During Interviews:
At Datacor, we value thoughtful problem-solving and authentic perspectives. To ensure a fair and consistent evaluation process, we ask that candidates do not use generative AI tools or outside assistance during live interviews unless explicitly stated otherwise. We're interested in hearing your experience, your approach, and how you think through challenges.