IT Infrastructure Project Manager

Responsibilities

• End-to-end coordination and delivery of IT infrastructure projects, ensuring alignment with agreed scope, timelines, budgets, technical requirements, and quality standards;
• Planning and monitoring project activities, milestones, dependencies, resource allocation, and budgets, ensuring effective execution and timely delivery of infrastructure initiatives; 
• Acting as the single point of accountability for infrastructure projects, coordinating the contribution of internal departments, technical teams, external partners, and other relevant stakeholders; 
• Coordinating infrastructure implementation, migration, upgrade, and modernization activities across data centers, servers, storage, virtualization, network infrastructure, and cloud environments, as applicable;
• Collaborating with Infrastructure, Network, Cloud, IT Operations, Cybersecurity, and Enterprise Architecture teams to define project requirements, assess technical dependencies, and ensure alignment with the overall IT infrastructure strategy;
• Managing relationships with external technology providers and implementation partners, monitoring contractual obligations, delivery commitments, SLAs, and agreed quality standards; 
• Identifying and managing project risks, technical dependencies, operational constraints, and cross-functional blockers, proposing mitigation measures and escalating critical issues to management when required; 
• Coordinating infrastructure changes and implementation activities in accordance with established change management procedures, ensuring appropriate testing, approvals, deployment planning, rollback procedures, and service continuity measures;
• Ensuring effective coordination between project teams and IT Operations for operational readiness, technical documentation, knowledge transfer, and formal handover of delivered infrastructure solutions; 
• Monitoring project performance through relevant KPIs, budget tracking, milestone completion, risk indicators, and delivery status reports, ensuring transparency and timely escalation of deviations;
• Preparing and presenting project status updates, risks, issues, budget evolution, and delivery forecasts to management and relevant stakeholders, adapting reporting to the level of decision-making; 
• Initiating and coordinating the review and update of project-related procedures, delivery processes, technical documentation, and governance practices in collaboration with the departments involved;
• Ensuring that infrastructure projects comply with internal IT policies, security requirements, architecture standards, operational procedures, and applicable regulatory requirements; 
• Identifying opportunities to improve infrastructure project delivery, optimize resource utilization, reduce implementation risks, and increase operational efficiency;
• Coordinating project closure activities, documenting lessons learned, and ensuring that agreed deliverables and acceptance criteria have been met. 

Qualifications

• Minimum 5 years of experience in project management, preferably in IT infrastructure, IT operations, technology transformation, or infrastructure delivery projects;
 • Proven experience coordinating infrastructure projects involving data centers, servers, storage, virtualization, network infrastructure, cloud platforms, migrations, or technology upgrades;
• Good understanding of IT infrastructure architecture, infrastructure lifecycle management, IT operations, change management, and service continuity principles; 
• Strong project planning and monitoring skills, including scope definition, milestones, budgets, resource allocation, dependencies, and risk management; 
• Experience coordinating cross-functional technical teams, external vendors, and multiple stakeholders in complex project environments;
• Experience in vendor and contractual management, including monitoring SLAs, delivery commitments, project deliverables, and service quality;
• Strong analytical skills, including KPI monitoring, project performance analysis, budget tracking, root-cause analysis, and management reporting;
• Ability to identify and manage technical and operational risks, resolve cross-functional dependencies, and escalate issues effectively;
• Strong organizational skills, with the ability to manage multiple projects and competing priorities simultaneously;
• Excellent stakeholder management and communication skills, including the ability to present project status, risks, and decisions to both technical teams and senior management;
• Good knowledge of project management methodologies, including Waterfall, Agile, or hybrid approaches;
• •Advanced Microsoft Office skills, particularly Excel and PowerPoint; knowledge of Power BI is an advantage;
• Experience with Jira, Microsoft Project, or equivalent project management tools;
• Project management certification (PMP, PRINCE2, or equivalent) is an advantage; 
• English proficiency at an intermediate or advanced level, both written and spoken.