IT Intern

Intern, Information Technology

Join Our Life-Saving Team!

Are you ready to elevate your career to new heights? PHI Health is looking for dynamic, driven individuals to join our team. We are committed to providing top-tier emergency medical services with unmatched speed and efficiency, saving lives when every second counts. By supporting our mission from the ground, you will play a crucial role in orchestrating the seamless operations that keep our advanced fleet soaring and our patients safe.

With PHI Health you’ll collaborate with the best minds in the industry, driving initiatives that enhance our services and expand our reach to those who need it most. If you're passionate about making a difference and thrive on challenges, PHI Health offers an extraordinary opportunity to impact lives and develop your professional career in a meaningful way.

Who We Are:

PHI Health is the leading air ambulance provider in the United States. With an unmatched safety record and the best aviation, medical and communication specialists in the field, we set the standard in the air medical industry. We transport more than 22,000 patients each year from our more than 80 bases across the country, all while offering services and outreach education to local communities and leading healthcare systems. Our mission is simple: move communities to health while maintaining the highest standard of safety, period.

Job Summary:

Reporting to the Director of IT, the IT Intern will assist in supporting department processes, including inventory tracking, asset audits, mobile device and other asset management, and processing business invoices and purchase orders in a dynamic office environment. This role provides support in a high-paced emergency medical and aviation environment, collaborating with other members of their team, ensuring the accuracy and integrity of IT processes. Under the direct supervision of the Director of IT, the role includes business process analysis and needs assessments to align IT solutions with business initiatives.

Responsibilities Include:

• Provide high-level customer responsiveness, excellent documentation, communication skills, and attention to detail.

• Research and manage technology solutions to align with business needs.

• Draft and update system documentation and network diagrams.

• Automate tasks and monitor their effectiveness.

• Undertake other IT projects as assigned by management.

• Conducts asset management, including tracking and inventory of IT equipment.

• Performs asset management audits to ensure accurate records of all IT hardware and software.

• Conducts Air Watch audits, ensuring the Mobile Device Management (MDM) system is optimized and up to date.

• Carries out cell phone audits, verifying device compliance and usage alignment with company policies.

• Maintains strict attention to detail in all tasks to ensure accuracy and reliability of data and systems.

• Collaborates with the IT team and cross-functional departments to resolve issues and support projects.

• Assists in maintaining IT documentation and procedures.

• Assists with processing business invoices and purchase orders.

• Performs other duties and responsibilities as assigned.

The Successful Candidate Will Have:

• High school diploma or equivalent required.

• Pursuing a Bachelor's degree in Information Technology, Computer Science, or a related field.

• This position is designated Safety Sensitive for purposes of the Arizona Medical Marijuana Act.

Schedule/Location:

• 5&2

• Phoenix, AZ

Compensation and Benefits:

• We offer a range of competitive pay and benefits package to keep our teams happy, healthy, and invested.

Our Core Competencies:

• Safe. We are absolute in our belief in the tenets of Destination Zero and that Zero is not only achievable, but the only acceptable outcome.

• Efficient. We are focused on outcomes that are smart and responsible by making the best use of our resources to maximize overall productivity and achieve sustainable profitability as a high performing organization. 

• Quality. We are committed to ensuring excellent organizational performance which produces sustainable and reliable outcomes.

• Service. We are dedicated to the service of our customers, our communities and each other.

Behavioral Competencies:

• Drive & Energy – The ability to maintain a fast pace and continue to produce during exhausting circumstances.

• Functional & Technical Expertise – Allows the individual to add organizational value through unique expertise and serve as a resource to the organization within his/her area of expertise.

• High Standards – Sets the stage for continuous improvements, the adoption of best practices and ultimately influences organizational standards.

• Initiative – Takes a proactive approach and takes action without being prompted.

• Integrity – Acts ethically and honestly and applies those standards of behavior to daily work activities.

The PHI Health Advantage:

For more than 40 years, our company has been providing critical air medical transport services across the country. As an organization, we outfit each aircraft we fly with the most advanced technology, subject our crews to the most rigorous protocols and training and pioneer the most-forward thinking safety program in the country.

Everything that we do comes back to the safety of our crew and our patients. Our accident rate is well below the national average, and we were the first to receive the Vision Zero Aviation Safety Award. This belief has guided us towards a number of industry firsts and has given us the highest safety rating in the industry.

DISCLAIMER

The above Statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

PHI, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws