IT Operations Lead

Job Description

Responsibilities:*

• - Manage IT operations to ensure efficient and secure technology services.
• - Develop and implement IT operations policies and procedures.
• - Monitor and report on IT operations performance.
• - Provide support and training to IT staff.
• - Collaborate with stakeholders to address IT needs and issues.

Skills:

• - Strong IT operations management and organizational skills.
• - Excellent communication and problem-solving abilities.
• - Knowledge of IT operations best practices and tools.

Requirements:

• - Bachelor’s degree in Information Technology, Computer Science, or related field.
• - 7+ years of experience in IT operations management.
• - Professional certifications (e.g., ITIL) preferred.

ISP Principles

Begin with our children and students. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding

and Health & Safety issues and acting and following up on all concerns appropriately.

Treat everyone with care and respect. We look after one another, embrace similarities and differences and promote the well-being of self and others.

Operate effectively. We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community.

Are financially responsible. We make financial choices carefully based on the needs of the children, students and our schools.

Learn continuously. Getting better is what drives us. We positively engage with personal and professional development and school improvement.

ISP Commitment to Safeguarding Principles

ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures, including an online due diligence search, references and satisfactory Criminal Background Checks or equivalent covering the previous 10 years’ employment history.

ISP Commitment to Diversity, Equity, Inclusion, and Belonging

ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.