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Greater London, England, United Kingdom
Hybrid
Not Available
The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
Please note this is an evergreen position. We accept applications on an ongoing basis to build a talent pipeline for roles that open regularly. Because this posting may not reflect a current opening, we may not contact every applicant. If your background aligns with an open need, our team will reach out. We also encourage you to visit our careers page to explore other opportunities.
Background
Every donation processed, every campaign that lands, every supporter who stays engaged — that's the technology you'll help build and deliver.
As IT Program Manager MarTech, you'll manage the digital platforms behind one of the world's leading humanitarian organizations, directly enabling the fundraising that funds life-saving programs for displaced communities across the globe. This is a high-impact, fast-paced role at the intersection of technology delivery, stakeholder engagement, and mission-driven purpose.
You'll be a core member of our Project Management team, working across a modern MarTech ecosystem — including donation and e-commerce platforms (Fundraise Up, Springboard), our website (Drupal), Salesforce CRM, Databricks, email marketing (Pardot), and SMS platforms (Mobile Commons, Mogli). You'll own the delivery of enhancements, integrations, and new capability launches that keep the IRC's digital supporter experience best-in-class.
Why Join Us?
What You'll Do
Drive end-to-end program delivery Own the full lifecycle of multiple concurrent MarTech initiatives — from scope definition and roadmap planning through to launch and post-delivery review. Develop and maintain detailed project plans, work breakdown structures, and product backlogs, ensuring delivery against time, budget, and quality targets.
Champion Agile ways of working Serve as Scrum Master for your project and product teams — coaching on Agile principles, facilitating sprint planning, standups, retrospectives, and reviews, and proactively removing blockers to keep delivery on track.
Keep stakeholders informed and aligned Prepare clear, timely status reports covering scope, milestones, risks, and budget. Communicate confidently with audiences from engineers to senior executives, tailoring your message appropriately. Manage expectations and build trust across business and technology teams.
Manage budgets and vendors Oversee budget tracking and vendor invoicing for your portfolio. Support cost estimation, validate expenditure, and contribute to the annual budget planning process to ensure initiatives are delivered within financial targets.
Lead business analysis activities Work with the team to define and track functional and technical requirements, document current and future state processes, and coordinate testing activities. Partner closely with Business Analysts to ensure delivery is grounded in well-understood business needs.
Manage risk proactively Maintain risk registers and mitigation plans. Surface issues early, escalate where needed, and keep the project leadership team ahead of potential blockers.
Shape the roadmap Partner with Product Managers to build out product and project roadmaps that reflect both business priorities and technical realities, contributing to a coherent long-term vision for the MarTech portfolio.
What You'll Bring
You'll need:
It'd be great if you have:
Bonus points for:
Benefits and Working Environment
Compensation: (US Pay Range: $88,277 - $103,222/yr; UK Pay Range: £49,598 - £60,040/yr) Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.
Professional Standards: All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.
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