Business Unit:

Cubic Transportation Systems

Company Details:

When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people’s lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners.

We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic.com.

Job Details:

Job Summary: The IT Project Manager is a customer‑facing technical delivery leader focused on infrastructure and platform initiatives, responsible for planning, coordinating, and executing complex IT programs across the full lifecycle.

This role partners directly with customers and internal engineering, infrastructure, and operations teams to deliver high-impact technology programs such as data center migrations, network transformations, platform upgrades, and service reliability improvements.

Acting as a primary point of accountability, the Project Manager leads cross‑functional teams and vendor partners to ensure delivery outcomes align with performance, availability, and operational goals.
The role requires the ability to engage in technical discussions across infrastructure, networking, applications, and engineering domains, while driving delivery through influence rather than direct authority.

Key Responsibilities

Customer & Stakeholder Engagement

• Serve as a primary point of contact for customers for assigned IT initiatives, providing clear communication on scope, timelines, risks, and dependencies.
• Build trusted relationships with internal and external stakeholders through proactive communication, transparency, and delivery reliability.
• Facilitate customer meetings, status reviews, planning sessions, and steering committee updates.
• Translate customer objectives into clear project plans and delivery milestones aligned to business outcomes.
• Communicate complex technical topics in a structured, business-friendly manner to non‑technical audiences.

Project Delivery & Lifecycle Management

• Own end-to-end delivery of IT projects, from initiation and planning through execution, go-live, and post-implementation review.
• Develop and maintain integrated project plans, schedules, budgets, and resource forecasts.
• Coordinate work across engineering, infrastructure, quality, operations, and third-party vendors.
• Apply appropriate delivery methodologies (Agile, Waterfall, hybrid) based on project scope and complexity.
• Track project progress, milestones, risks, issues, and dependencies using standard project management tools.
• Lead and manage infrastructure and platform programs, including data center migrations, cloud onboarding, network transformations, and system upgrades.
• Collaborate with engineering and operations teams to understand architecture, dependencies, and system-level risks.
• Participate in technical discussions related to system design, outages, incident resolution, and performance improvements.

Governance, Risk & Change Management

• Establish and maintain effective project governance, including decision tracking and escalation paths.
• Identify, assess, and manage project risks and issues, implementing mitigation strategies as needed.
• Lead change management activities, ensuring impacts to users, operations, and customers are understood and addressed.
• Ensure alignment to ITIL processes, including change, incident, and configuration management, where applicable.
• Support post go-live stabilization, lessons learned, and continuous improvement activities.

Delivery Execution & Operational Readiness

• Coordinate deployment activities and ensure operational readiness prior to go‑live.
• Partner with operations and support teams to ensure smooth handover into live service.
• Validate delivery outcomes against agreed success criteria and customer expectations.
• Contribute to process improvements and delivery best practices across the IT organization.

Financial & Vendor Management

• Manage project budgets, forecasting, and cost tracking.
• Coordinate procurement activities and manage vendor performance against contractual obligations.
• Ensure third-party deliverables are aligned to project scope, quality standards, and timelines.

Technical & Domain Expectations

• Strong understanding of IT infrastructure domains, including:
  - Data centers, servers, storage, and virtualization
  - Networking concepts (LAN/WAN, firewalls, load balancing)
  - Cloud and hybrid environments (AWS, Azure)
  - IT service management (incident, problem, change)
• Ability to:
  - Understand and discuss system architecture, dependencies, and risks
  - Engage in technical conversations with engineering and infrastructure teams
  - Translate technical challenges into business impact and delivery plans
• Experience handling:
  - Infrastructure migrations, upgrades, or platform transformations
  - Major incidents, outages, or service reliability improvements
  - Cross-team coordination across engineering, SRE, and operations

Minimum Job Requirements

Required Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related discipline (or equivalent experience).
• 5+ years of experience delivering IT projects in a customer‑facing environment, with at least 2–3 years managing infrastructure, network, or platform-focused programs.
• Proven experience managing cross‑functional teams across engineering, infrastructure, and operations.
• Strong understanding of project lifecycle management and delivery methodologies.
• Proficiency with project and delivery tools such as Jira, MS Project, ServiceNow, and Confluence.
• Demonstrated ability to communicate technical concepts across infrastructure, networking, and application domains in customer-facing environments
• Excellent written and verbal communication skills, with the ability to engage technical and non‑technical stakeholders.

Certifications (Required or Strongly Preferred)

• PMP, PRINCE2, Scrum Master, or equivalent project management certification.
• ITIL certification is preferred.

Preferred Experience

• Experience delivering cloud‑based or infrastructure‑focused initiatives (e.g., AWS, Azure). Strong experience delivering infrastructure programs such as data center migrations, network deployments, platform upgrades, or cloud onboarding initiatives.
• Experience in transit, transportation, engineering, or large‑scale operational environments.
• Experience working with engineering, SRE, or operations teams in production environments.
• Hands-on experience in using Jira and Confluence for project Management.
• Familiarity with Agile, hybrid, or scaled delivery models.
• Experience coordinating deployments across multiple environments or programs.
• Experience managing vendors and third‑party integrations.

Personal Attributes

• Strong customer focus with a delivery‑oriented mindset.
• Organized, methodical, and comfortable managing multiple priorities.
• Proactive and solution‑oriented, with the ability to navigate ambiguity.
• Confident facilitator and communicator at all levels of the organization.
• Collaborative team player who builds trust and accountability.
• Able to work independently while operating effectively within a broader delivery organization.

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Worker Type:

Employee

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We are committed to creating an inclusive workplace and welcome applications from people of all backgrounds. We do not discriminate based on any protected characteristic under applicable law.