IT Project Manager, Business Analyst

Accountabilities:

• Plan and manage multiple technology projects, ensuring adherence to agreed budgets, schedules, scope, milestones, and delivery objectives.
• Partner with business and product owners to define functional and technical requirements and communicate priorities clearly to relevant stakeholders.
• Develop executive-level frameworks, current- and future-state roadmaps, process flows, project plans, and supporting documentation.
• Translate business and customer requirements into actionable functional and technical requirements for technology teams.
• Manage intra- and inter-team dependencies, identify blockers and risks, and coordinate cross-functional efforts to resolve issues.
• Work with business owners and stakeholders to define project success metrics, roadmaps, implementation plans, and milestones, and measure progress against agreed outcomes.
• Prioritize technology deliverables and balance business needs, technical constraints, available resources, budget, scope, and timelines.
• Lead and remain accountable for organizational change management within the assigned program domain.
• Establish and execute project communication plans, providing regular status updates and maintaining transparency throughout the project lifecycle.
• Collect, analyze, and summarize project information, trends, risks, and performance data to prepare status reports and executive dashboards.
• Coordinate collaboration across IT PMO, Platform Engineering, Technical Operations, Customer, Applications, Procurement, Finance, Marketing, and other stakeholder groups.
• Lead Agile ceremonies such as daily stand-ups, Sprint Planning, Sprint Reviews, and Sprint Retrospectives when applicable.
• Manage external vendors and partners and ensure deliverables remain aligned with project expectations.
• Support and refine project management processes to improve efficiency and consistency in evolving environments.
• Oversee end-to-end planning, including project budgets, resource allocation, dependencies, and execution requirements.
• Anticipate and remove impediments, manage escalations, and make informed tradeoffs to keep projects moving forward.

Requirements:

• Bachelor’s degree or equivalent professional experience.
• Minimum of 5 years of professional experience, including at least 3 years of direct project management experience.
• Demonstrated experience managing technology projects involving applications, architecture, infrastructure, security, platform engineering, or related technical environments.
• Strong ability to create project plans with clear goals, objectives, dependencies, milestones, and success criteria in fast-moving environments.
• Experience working with both Waterfall and Agile project management methodologies and using fit-for-purpose project management tools.
• Experience creating and maintaining technical architecture documentation and translating complex technical concepts for non-technical audiences.
• Strong leadership and influence-management skills, with the ability to motivate project teams and build trusted relationships across business and technology functions.
• Ability to anticipate risks and impediments, manage escalations, resolve conflicts, and balance business requirements with technical constraints.
• Experience overseeing projects, programs, or initiatives while maintaining consistency with standardized project management processes.
• Strong analytical, organizational, prioritization, and problem-solving skills, with the ability to manage multiple tasks under time pressure.
• Excellent written, verbal, presentation, and listening skills, with the ability to communicate complex information clearly to a variety of audiences.
• Highly collaborative and self-motivated, with the ability to work independently while partnering effectively across cross-functional teams.
• Experience managing budgets, resource planning, project tracking, and end-to-end delivery.
• Experience managing external vendors, partners, and other third-party stakeholders.
• Familiarity with Agile practices, design thinking, strategy frameworks, and technical architecture is preferred.
• Proficiency with Jira, Confluence, Wrike, Microsoft Teams, and related project management and collaboration tools.
• Competency with PowerPoint or similar presentation software, Microsoft Excel or equivalent, Microsoft Power BI or similar reporting tools, and Office 365.
• PMP certification is preferred.
• Agile certification such as Certified ScrumMaster (CSM) is preferred.
• Ability to work remotely while maintaining Eastern Time zone working hours.
• Full-time availability, Monday through Friday, with occasional evening or weekend work as project demands require.

Benefits:

• Salary range of $70,000–$120,000, with actual compensation varying based on factors such as experience.
• Fully remote work environment with flexible work arrangements.
• 20+ days of paid time off, 2 floating holidays, and 9 workplace holidays annually.
• Paid year-end office closure between Christmas and New Year’s.
• Medical and behavioral health coverage with individual and family plan options.
• Wellness, hospitalization, and fertility assistance included within medical coverage.
• Employer contribution toward medical plan premiums.
• Dental and vision coverage.
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA), including dependent care options.
• Company-paid life insurance.
• 12 weeks of paid parental leave.
• 401(k) plan with company matching.
• Sick leave and short- and long-term disability coverage for salary continuation.
• Health and wellness classes and activities throughout the year.
• Opportunity to contribute to technology initiatives spanning applications, infrastructure, security, and digital platforms.
• Cross-functional collaboration with business and technology stakeholders in a mission-driven environment.