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Madrid, Comunidad de Madrid, España
Hybrid
At ING Hubs Spain we are looking for an IT Risk (IRM) Expert – Non-Financial Risk (NFR) Specialist
Your role and work environment:
We are looking for a talented and enthusiastic IT Risk (IRM) Expert – NFR Specialist to join our Information & Technology Risk Management Team in ING Hubs Spain.
This is a unique opportunity to combine country-level IT Risk expertise with Global Information & Technology Risk Management responsibilities, giving you exposure to a wide variety of technology risk challenges, international stakeholders and strategic topics across ING.
This combination makes the role different: you will work across both local and global perspectives, turning technology developments, risk data and emerging threats into insights that strengthen risk management and support better decision-making.
Your key responsibilities:
As an IRM expert you will:
· Be a trusted IT Risk advisor to IT and business management in the countries supported and to other Non-Financial Risk specialists, bringing an independent second line perspective and constructive challenge;
· Define and deliver strategic and ad-hoc risk analyses and management reports, translating complex risk information and data into clear insights and business impact;
· Contribute to the functional oversight of the IRM community through quality assurance reviews and other steering activities;
· Participate in, constructively challenge and periodically report on the risks of key strategic IT programmes, projects and technology developments;
· Propose optimizations and improvements, share knowledge and help strengthen Information & Technology Risk capabilities across the NFR community;
· Support the IRM and NFR Management with research, fact finding, evidence collection, analysis, reporting and providing insights;
· Contribute to the development and maintenance of the IT Risk framework, policies, minimum standards, procedures, methods and techniques;
· Identify emerging internal and external developments, technology trends and threats, and proactively translate them into relevant insights, priorities and improvement proposals;
· Contribute to assessing the impact of legal and regulatory developments, supervisory expectations and reports, and support the coordination and monitoring of related actions.
· Use data analytics and visualisation to identify trends and patterns, generate actionable risk insights and strengthen management information and decision-making, including through tools such as Power BI and Power Automate;
· Proactively identify and develop opportunities to improve IRM processes, reporting and ways of working, using automation and emerging technologies where these can add value.
What are we looking for?
Want to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits… don’t hesitate to apply!
· You have strong experience in Information & Technology Risk Management, with a solid understanding of IT governance, IT processes, technology infrastructure, cloud, data, third-party risk, and IT resilience.
· You understand cyber security risk, including cyber threats and vulnerabilities, identity and access management, security by design, cloud security, change and incident management.
· You are experienced in risk identification and assessment, risk prioritisation, control assessment, risk monitoring and reporting, and the application of risk frameworks, policies and standards.
· You understand the role of an independent second line risk function and are comfortable providing constructive challenge while building trusted relationships with risk, business and technology stakeholders.
· You can operate effectively across local and global environments, combining hands-on support to countries with a broader functional oversight perspective.
· You have strong data analytics skills and can turn complex risk data into meaningful insights, trends and management information. Experience with Power BI is highly valued.
· You see technology as an enabler for better risk management. Experience with Power Automate or similar workflow automation tools is highly valued.
· You can translate complex technology and cyber topics into clear business impact and actionable risk insights for senior stakeholders.
· You combine critical thinking and professional scepticism with a creative, curious, and improvement-oriented mindset. You proactively develop ideas and propose practical improvements rather than waiting for solutions or instructions.
· You have a forward-looking perspective and an interest in emerging technologies and changing regulatory expectations. Experience with Artificial Intelligence (AI), AI risk management or the risk implications of AI-enabled technologies is considered an advantage.
· You enjoy working in an international environment, collaborating across functions, countries and seniority levels, and sharing knowledge with others.
What do we offer?
The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfil you in every way, and that is why we take care of even the smallest details.
Check out what is waiting for you!
Be flexible my friend.
Our model is all about flexibility and accountability. Keeping both our customers and our colleagues needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing.
Restaurant card.
So that thinking about what to have for lunch doesn’t take up your time or your cravings.
Our house will be your home.
In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more!
Health insurance.
For you and all your family (spouse/partner and children).
Life insurance.
We help you protect what matters most to you.
Flexible remuneration.
In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids…
Transport allowance.
It doesn't matter where you live, we’ll help you get to the office.
Pension plan.
You can benefit from our pension plan after 1 month with us!
Discover ING Hubs Spain
We’re building something exciting—and we want you to be part of it.
ING is launching the new member of ING Hubs in Spain, an integral part of ING in charge of designing and delivering important technological and operational solutions to make banking frictionless for our customers. ING Hubs play a key role in our ‘Growing the difference’ strategy to become the best European bank. This will be our sixth global hub, joining a network of over 13,000 professionals in the Philippines, Poland, Romania, Slovakia, Türkiye and Spain.
What makes us different?
We have a tech-first mindset: We’re not just a bank—we’re a tech company that happens to do banking. Our new hub will be a centre of excellence for scalable, fast, and secure technology.
We have global impact: You’ll be working on solutions that serve more than 34 million of customers in over 38 countries.
We are agile: ING was the first bank to adopt agile at scale. We continue to evolve with a collaborative, cross-functional way of working.
Sustainability at the heart of what we do: We have a role to play in defining new ways of doing business that align economic growth with positive environmental and social impact.
At ING, we believe in diversity, inclusion, and belonging. We’re proud of our international teams and are committed to creating an environment where everyone can thrive. We value authenticity, collaboration, and continuous learning.
We’re looking for curious minds, bold builders, and passionate problem-solvers. If you’re looking for a place to find new ways to drive efficiency and provide superior customer value, where your ideas matter, and where you can grow with purpose—we’re looking forward to meeting you.
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