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Seattle, Washington, United States
Onsite
Empower, Innovate, Impact! At Team A-TEK, we EMPOWER people to drive INNOVATION that IMPACTS mission!
A-TEK operates at the intersection of mission and innovation by applying our deep domain expertise across the federal markets. Embracing our digital-first strategy, A-TEK provides enhanced capabilities in application development, digital transformation, enterprise IT, and scientific services. Our solutions are designed to modernize, automate, secure, protect, and enhance the operations of our federal clients, ensuring they stay ahead in a rapidly evolving digital landscape.
Our work is fueled by a passion to serve our clients’ needs and to protect the safety and welfare of Americans. That passion shapes how we nurture our most valuable asset – Our Employees. A-TEK actively cultivates the talent that drives our success and fosters a creative, challenging, and mission-driven work environment for current and future employees.
A‑TEK seeks an IT Service Desk Technician to support NOAA’s Alaska Fisheries Science Center (AFSC). The technician serves as a primary point of contact for IT assistance, helping scientific staff and other users resolve routine technical issues.
This position combines customer service, ticket management, computer imaging and deployment, and secure equipment retirement. The ideal candidate communicates clearly, follows established procedures, and enjoys helping users and performing hands-on technical work.
Key Responsibilities
Desired Qualifications
Preferred Experience
Compensation and Benefits
The anticipated salary range for this position is $48,000–$53,000 annually, depending on qualifications, relevant experience, skills, and contractual requirements.
A-TEK offers a comprehensive benefits package, including medical, dental, and vision insurance, retirement benefits, paid time off, paid holidays, and other applicable employee benefits.
Additional compensation, if applicable, will be described as part of the position's compensation package.
Candidates may use tools (including AI) for proofreading or formatting; however, using any tool to fabricate, exaggerate, or misrepresent qualifications, experience, or work product is not permitted. We may assess application materials for job-related technical depth, internal consistency, and demonstrated hands-on experience, including through follow-up questions, skills assessments, or reference checks. Verification of education may be requested before or during the hiring process.
For security and identity verification purposes, participants may be asked to temporarily disable virtual backgrounds during portions of the call.
Misrepresentation or falsification may result in removal from further consideration. Candidates who need a reasonable accommodation in the application or interview process may request one.
A-TEK, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability, or Vietnam era or other protected Veteran status.