IT Services Associate - Seasonal Clerk

IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities.   IBC bank hires talented, creative and dedicated individuals to help our business succeed.  We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence.   We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience. 

Time Type:

Part time

This is an in-office position.

Department:

869 PC Support

Job Summary:

The Seasonal Clerk position is assigned duties in accordance with the office procedures of individual bank departments and may include a combination of answering telephones, reconciling accounts, typing or word processing, office machine operation, and filing.

Job Description:

ESSENTIAL JOB FUNCTIONS

The statements on this job description are intended to describe the general nature of level of work being performed by incumbents.  They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents.

• Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
• Answer telephones, direct calls, and take messages.
• Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
• Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, and research.
• Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
• Compile, copy, sort, and file records of office activities, business transactions, and other activities
• Generates records or reports.
• Manage calendars, and arrange appointments.
• Review files, records, and other documents to obtain information to respond to requests.
• Establish work procedures or schedules and keep track of the daily work of clerical staff.
• Supervise other clerical staff and provide training and orientation to new staff.
• Order and dispense supplies
• Other duties as assigned

  SKILLS

• Effective English verbal and written communication skills
• Computer literate and have working knowledge of Microsoft Office
• Good customer service, active listening, and critical thinking to actively look for ways to help people
• Ability to meet performance standards and deadlines
• Able to concentrate and focus on detail

EDUCATION & KNOWLEDGE

• High School Diploma or GED