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New York, New York, United States
Hybrid
Not Available
OVERVIEW:
At Gymshark, technology is at the heart of every athlete and every store experience we create. As we continue to grow our global retail footprint, we're looking for an experienced IT Support Lead to help keep our stores, teams, and technology performing at their best.
This isn't your typical support role. You'll be the go-to escalation point for complex technical issues, partnering with internal teams, managed service providers, and third-party vendors to deliver exceptional support across our retail and corporate environments. From supporting new store openings to troubleshooting critical incidents, you'll play a vital role in ensuring our technology remains secure, scalable, and ready to support our ambitious growth plans.
If you enjoy solving complex problems, improving service delivery, and making a tangible impact across a fast-paced retail environment, we'd love to hear from you.
WHAT YOU'LL BE DOING:
WHAT YOU'LL NEED:
Please note this is a hybrid role partially based in our New York City office. All candidates must be local or willing to relocate. You must also be authorized to work in the United States.
SALARY RANGE
This role has a salary range between $75,500 -$94,000. We are committed to fair and consistent pay practices. The salary range shown represents the anticipated hiring range for this position and may vary depending on individual qualifications and internal equity
THE PERKS.
Standard benefits include:
Note: The bonus program and benefits have certain eligibility requirements. Gymshark reserves the right to amend these programs in whole or in part at any time without advance notice.
BELONGING AT GYMSHARK.
Our mission is to be a place where everyone belongs. We’re an equal opportunities employer, and for us that means we always strive to be as inclusive as possible in all aspects of employment, right from your application. We’re committed to finding reasonable adjustments* for candidates with specific needs or have a disability during our recruitment process, and all applicants will be considered fairly and equally. We do not tolerate discrimination of any kind. *If you’d like to request a reasonable adjustment please email peopleteamusa@gymshark.com.