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Berlin, Deutschland
Remote only
This role is part of our Central Platform Team at saas.group.
Think of us as the driving catalyst behind your favorite software success stories. saas.group, established in 2017, is on a mission to turbocharge promising B2B SaaS ventures, unlocking their full potential. As a Software-as-a-Service portfolio powerhouse, we specialize in acquiring small software treasures and polishing them into industry stars. With a dynamic, fully remote team of nearly 400 colleagues spanning 50+ countries, we are rewriting the playbook on SaaS innovation and collaboration. We grow 25 exciting brands under our umbrella. Feel free to explore our Candidate's Hub to get an insider's view, dive into our culture, gain valuable insights into our teams and how we work.
Also, don't forget to follow saas.group on LinkedIn to stay up to date on our job openings, podcast episodes, and all things happening at our company.
We're looking for our first dedicated IT Support Specialist to join our central Platform team. You'll own the IT support queue end to end, becoming the first point of contact for day to day tickets across Google Workspace, Mac, Chrome, VPN and remote desktop issues. That gives our IT Systems Lead the room to focus on automation and strategy, and you'll be the one running the automations he builds. It's a foundational role: you'll be the first line of IT support for close to 400 people across 25+ brands, with a path to grow into automation work yourself as more of the queue gets automated over time.
Your immediate impact in the first 3-6 months will be:
We don’t just simply offer you to “take a job with us” but rather to “join us on this journey” to build the world's largest platform of independent SaaS companies.
Sounds like something you’re up for? Feel free to apply even if you don’t check all these boxes. We believe in the power of diversity and fresh perspectives to spice up our team. Your application might just be the missing ingredient!
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saas.group is committed to creating a diverse and inclusive workplace. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you're passionate about working with a team that values innovation, excellence, and fairness, we encourage you to apply.
We believe in fair and transparent pay. Salary ranges at saas.group are location-adjusted, targeting local market medians for a remote-first environment, and will be shared with our potential future employees in writing before your first interview - so you have everything you need to evaluate the opportunity.