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Vancouver, British Columbia, Canada
Hybrid
Location: Vancouver, BC | Employment Type: 6-Month Contract | Reports to: IT Leadership Team
Reporting to the IT Leadership Team, we’re looking for a collaborative IT Support Specialist to join Rival Group. In this role, you’ll help provide hands-on IT support across a mixed Mac/Windows environment, manage user access, and maintain clear documentation for IT staff and end users, working with smart, kind people who care about great work, real collaboration, and having fun while building something meaningful.
This role is ONLY open to candidates based in Vancouver, with a hybrid working model (4 days in office per week) designed to support flexibility, connection, and focused work.
About Rival Group
Rival Group brings together Rival Technologies, Reach3 Insights, and Angus Reid Group to help brands get closer to their customers through AI-accelerated, mobile-first conversational insights. Our teams blend technology, research, consulting, and data storytelling to help organizations make better, faster, and smarter decisions.
We're transforming the insights industry — moving quickly, staying curious, and building work that feels fresh, human, and genuinely useful. We celebrate people who bring courage, energy, results, and kinship to everything they do.
What you’ll own
What you bring
Nice to have
Why Rival for your next career adventure?
At Rival, how we work matters just as much as what we deliver. We’re building a place where people can do meaningful work, grow their careers, and enjoy the humans they work with along the way.
Fair compensation: We’re committed to pay equity and fair pay practices. The salary range for this role is $28–$32/hour CAD, with final compensation based on skills, experience, and internal equity.
Our values
Our values guide how we work together, make decisions, and show up for customers and each other:
The not-so-fine print
You must be eligible to work in Canada to be considered for this role. At Rival, we value the unique qualities and experiences each candidate brings. We personally review every application and do not use AI or automated systems to screen or filter resumes.
If you don’t see yourself fully reflected in every requirement above, we still encourage you to apply. Research shows that people from underrepresented groups often apply only when they feel 100% qualified. We’re proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity, inclusion, and belonging.
Rival provides equal employment opportunities to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
We’re also committed to an accessible work environment and inclusive employment practices. Please contact our People & Culture team if you require accommodation at any point in the selection process.
Please note that, given our security and compliance certifications, final applicants will be required to undergo a background check. No recruiters and no phone calls, please.
