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Pensacola, Florida, United States
Onsite
Note: Current Employees must use the Workday Dashboard career section to apply for this position.
Employee Type:
RegularDepartment:
Information TechnologySalary:
$64,179.86 - $89,404.09 Annually / $5,348.32 - $7,450.34 Monthly / $32.91 - $45.85 HourlyScheduled Weekly Hours:
37.5Overtime Eligibile:
NoJob Posting Date Range:
05/12/2026 - Until FilledJob Summary:
WHO MAY APPLY: This recruitment is open to all applicants meeting the minimum requirements. Priority consideration will be given to Spokane County employees in a position covered by the 1553 Collective Bargaining Agreement (CBA) submitting applications between 5/12/26 and 5/19/26.Job Description:
IT Systems Administrator 1 is the entry classification in this series. Incumbents deliver technical expertise in at least two defined technology areas and act as a specialist, providing consultation to customers and/or staff members in at least one other area.
IT Systems Administrator 2 is the second and journey-level classification in this series. Employees in this classification possess in-depth experience regarding configuration, management and troubleshooting of enterprise software packages, network environments (routers/switches/firewalls/software defined networks),current server, virtual and storage environment technologies, understanding of TCP/IP and network management tools. These positions are differentiated from those in the IT Systems Administrator 1 classification by the greater complexity of work requiring a higher level of expertise and less supervision. Employees are required to be recognized experts in at least two defined technology areas.
Defined Technology Areas include: Server/Data Center environment, Active Directory Administration, Database Administration, Server Virtualization, Storage Area Networks, Network management & security, Enterprise Software packages, Cyber Security and Audio/Visual technologies.
Technical Expertise is defined as the ability to perform the majority of the functions in the defined technology area without assistance and to complete assignments that meet management and customer expectations.
A Specialist is defined as having the depth of skill in the defined technology area to the degree that exceptional advice, consultation and technical work is provided to others and is evident when performing all work functions.
A Recognized Expert is defined as having recognition by management and peers of the ability to perform all functions in the defined technology area at the expert level. Proven experience in meeting or exceeding customer expectations. A team leader who has demonstrated a willingness to take the responsibility to prepare the County for future technologies.
ESSENTIAL JOB FUNCTIONS
• Evaluates server, software, hardware and network service outages to ensure they are resolved in an orderly, timely manner and to reduce instances and recurrences.
• Prepares server, software, hardware and network systems documentation, cost estimates, procurement documents, status reports, meeting materials, newsletters, and budget and management reports.
• Assists, trains and serves as an escalation point for employees in lower classifications.
• Analyzes and resolves technical problems.
• Participates in and conducts meetings with customers, vendors and associated staff.
• Develops and maintains documentation of network architectures, troubleshooting of network issues, network data gathering, trending and analysis.
• Designs, tests and monitors backup and recovery processes to ensure the safe and smooth restoration of business operations in the event of technical failure or disasters.
• Manages, directs and performs installation and maintenance of servers, software, hardware and network systems at currently supported release levels; ensures that implementation conforms to departmental standards.
• Develops and maintains documentation of system architectures, troubleshooting of technical issues, and instructional guides to be used by both users and other technical staff.
• Performs after-hours and on-call duties, pursuant to active labor agreement.
• Delivers, administers and monitors physical and virtual Windows servers, software, hardware and network systems to ensure optimum performance; oversees reconfiguration as needed to accommodate growth and/or changes in security or hardware/software requirements.
• Administers core business process servers.
• Performs Windows account/security administration.
• Serves as point of contact and regional administrator for State and National Criminal database support and troubleshooting.
• Serves as the point of contact for all CAD, records, mobile computer dispatch, reporting, crime analysis, officer and ancillary user hardware, Core Application server and technical support helpdesk ticket requests, which also includes escalation to outside agencies or vendors as needed.
• Provides technical support for A/V equipment and technologies used during events, meetings, and presentations.
• Installs and configures A/V systems, ensuring they meet department needs and are current with the latest technology.
• Monitors security logs and alerts to detect and respond to security incidents. Investigates and remediates incidents and security breaches.
• Ensures compliance with legal and regulatory standards for information security. Maintains detailed documentation of security configurations, incidents, and response actions.
• Manages risk-based vulnerability mitigation to reduce the potential of compromise.
• May be required to perform duties of lower level classifications.
Performs other related duties as required/assigned.
EDUCATION AND EXPERIENCE REQUIREMENTS
• Bachelor’s Degree from an accredited college or university in computer science, or a related field.
• Two (2) years of relevant work experience in the Information Technology field.
• Experience with relevant software packages, hardware (Intel processor based Servers) Windows Server and networking, cyber security and audio/visual preferred.
o OR an equivalent combination of education, training and experience that would provide the required knowledge, skills and abilities will be considered.
• Must be able to receive appropriate CJIS and ACCESS certifications.
• Must successfully pass a criminal background check.
• Possession of a valid Washington Driver's License at time of hire and for the duration of employment.
KNOWLEDGE, SKILLS, AND ABILITIES
• Knowledge of concepts and techniques for operation and administration of Windows based server computer hardware/software platforms.
• Knowledge of configuration commands and procedures associated with current County standards for operating systems, network equipment and peripherals.
• Knowledge of network administration. Network and Windows based server troubleshooting, diagnostic equipment, methods and tools. (i.e. protocol analyzers, cable testers).
• Knowledge of the principles and practices of data security management, data backup and disaster recovery
• Knowledge of geographic information standards, spatial database management, multi-user versioned editing models, metadata, spatial data types, spatial references, spatial relationships, and spatial indexes.
• Skilled in communicating effectively both orally and in writing, sufficient to exchange or convey information and to give and receive work direction.
• Skilled in establishing and maintaining effective working relationships with customers, superiors, associates and vendors.
• Skilled in areas of problem solving and debugging.
• Skilled in areas of managing multiple priorities.
• Ability to use system and network administration utilities, management and monitoring tools.
• Ability to analyze complex computer systems or networks, identify problems, develop effective solutions and documentation.
• Ability to evaluate, recommend, install and configure complex network hardware and software.
• Ability to think clearly, prioritize tasks, and efficiently solve technical problems.
• Ability to exercise good judgment as to when to act independently and when to refer situations to a higher authority.
BEHAVIORAL STANDARDS
All County employees are responsible for contributing to a safe and positive work environment, actively demonstrating the County values in their daily work and interactions:
• Respect: Appreciating and valuing customers, other County employees and County leadership by showing courtesy, friendliness and fairness. Communicating in a productive and professional manner.
• Accountability: Honoring and delivering on commitments by taking responsibility for personal actions and results; being a responsible steward of public resources and the trust County residents have placed in each of us.
• Integrity: Modelling transparent and ethical behavior and demonstrating it with honest and trustworthy behaviors and actions; leading by example and performing work to the highest standards.
• Innovation: Striving for excellence by actively pursuing opportunities for new and improved methods, procedures or technologies; fostering an environment of engagement and empowerment and embracing continuous improvement.
WORKING CONDITIONS
• The work environment is primarily inside, where the noise and temperature levels are moderate.
• Work is also performed outdoors; and requires occasional travel within the County, exposing the associate to weather extremes, various forms of precipitation and the hazards associated with travel on public roads.
Total Compensation:
$82,150 - $114,437 AnnuallyTotal compensation is an estimate based upon base compensation, median retirement fund contributions, and current employer-paid health and related benefit contribution rates (including medical, dental, life insurance, long term disability, and leave). The actual total will vary depending upon each employee's enrollment choices.
Please select the link below to view Spokane County Benefits:
