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Decatur, Alabama, United States
Onsite
Be visionary
Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.
We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.
Job Description
Job Summary:
Start your IT career with hands‑on experience in a professional environment supporting day‑to‑day operations. You’ll work alongside an experienced IT team, assisting end users, resolving common technical issues, and learning how enterprise systems function. This role is ideal for someone with foundational IT knowledge who is eager to grow through practical, on‑site experience. You’ll build skills in hardware setup, troubleshooting, and service desk processes while contributing to real IT support activities.
Primary Duties & Responsibilities:
Assist with responding to and prioritizing tickets assigned to the local IT support team
Help troubleshoot basic hardware, software, and peripheral issues, escalating more complex problems as needed
Document end-user interactions and completed work in the service desk tool
Assist with creating and updating Knowledge Base articles for common issues
Provide basic site IT support, including:
PC setup, imaging, and basic troubleshooting
Printer setup and basic support
New user workstation preparation and account setup assistance
Support for common business applications such as Microsoft Office and Teams
Support for monitors, keyboards, mice, docks, and other peripherals
Assist with conference room technology setup and basic troubleshooting
Help maintain loaner equipment and checkout records
Assist with hardware refreshes, device deployments, and inventory-related tasks
Help review logs, follow documented procedures, and support routine maintenance activities
Participate in team projects and other assigned tasks while gaining hands-on IT experience
Qualifications:
High school diploma or equivalent required. Working toward an Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field are preferred.
Basic IT knowledge through coursework, certifications, personal projects, or school lab experience is helpful, but prior professional IT experience is not required.
Basic knowledge of or exposure to the following technologies:
Windows 10 or Windows 11
Microsoft Office 365, including Outlook and Teams
Computer hardware and common peripherals
Basic troubleshooting for software and hardware issues
Familiarity with Active Directory or similar account management tools is a plus
Strong willingness to learn new technologies and follow documented IT processes.
Applicants must be either a U.S. citizen, U.S. national, legal permanent resident, asylee, refugee or must be eligible to apply for and obtain the appropriate export control license from the U.S. Departments of State or Commerce.
Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.
Teledyne is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws.