Jr. Delivery Manager, Professional Services

About Rimini Street, Inc.

Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a proven, trusted global provider of end-to-end, mission-critical enterprise software support, managed services and innovative Agentic AI ERP solutions, and is the leading third-party support provider for Oracle, SAP and VMware software.

Our comprehensive portfolio of unified solutions help run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database and technology software, enabling our clients to achieve better business outcomes, significantly reduce costs and reallocate resources towards strategic projects.

The Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who selected Rimini Street as their trusted, proven mission-critical enterprise software solutions provider and achieved better operational outcomes, realized billions of US dollars in savings and funded AI and other innovation investments.

We are actively seeking an Jr. Delivery Manager, Professional Services for our Global Professional Services (GPS) team. This hybrid position is based in our Kuala Lumpur office and reports to the GVP of Consult, Global Product and Project Service Delivery.

Position Summary

As part of our Rimini Consult, the Jr. Delivery Manager will be responsible for delivery, project administration, Professional Services Automation and Timesheets Systems and resource onboarding. He/she will work with the Global Head of Professional Services Delivery, and interface with other parts of the Services organization as well as the wider Rimini Street organization to ensure smooth operations.

Essential Duties & Responsibilities

• Directly manage delivery of projects
• Assist in maintaining a dashboard of projects being executed in the region
• Work with Regional Professional Services teams, Contingent Workforce, IT and Environment Access team to assist in onboarding resources
• Create and maintain resource roster
• Ensure timely reporting of project timesheets
• Ensure timely reconciliation of timesheets with invoicing data
• Assist in accurate and timely billing to clients and payment to 3rd party contractors
• Adhoc reporting

Education

High School Diploma or equivalent; Bachelor’s degree preferred

Location

Kuala Lumpur, Malaysia

Desired Experience and Skills

• Minimum of 2 years of experience in a Delivery or Project Management role as part of a Project Management Office for a Professional Services / Consulting organization
• Excellent communication skills, interpersonal effectiveness with exceptional ability to successfully influence cross functional team stakeholders without formal authority
• Excellent organizational skills and strong attention to details
• Ability to multi-task
• Strong skills in using common project management & communication management tools: e.g., MS Project, Salesforce, Clari, Open Air, MS Office, Smartsheets etc. is desired

Why Rimini Street?

We are looking for talented, passionate people to help us build our future at Rimini Street. We hire only the best, the most extraordinary professionals and provide compensation, bonuses, and benefits to match the skills of our top-performing team members. Do you thrive in a fast-paced environment, enjoy growing together, and get excited about learning new skills? Are you looking for an opportunity to make a true impact as part of a team of extraordinary professionals? This is the place for you.

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs: 

• Company
  • We dream big and innovate boldly.  

• Colleagues
  • We work with extraordinary people who create a culture of mutual respect and collaboration. 

• Clients
  • We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service. 

• Community 
  • We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

• Nasdaq-listed under ticker symbol RMNI since October 2017 
• Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
• Over 2,000 team members in 23 countries
• US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/ 

Rimini Street is committed to creating a diverse and inclusive environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability, protected veteran status, or any other characteristic protected by law. 

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com 

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources.  Unsolicited resumes will be ineligible for referral fees.