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The Junior Golf Professional will play a key role in providing exceptional experience for our members and guests while supporting the day-to-day operations of the golf facilities. This position will interact with golfers of all skill levels and provide attentive, personalized service throughout their visit, from assisting with equipment and preparing for their round to ensuring all aspects of their golf experience are handled with care. As a member of the golf team, the Junior Golf Professional will help deliver the high level of service and hospitality that defines the Discovery Land Company experience. This individual will work closely with members, guests, and fellow employees to create a welcoming, seamless, and memorable experience both on and off the golf course
Key Responsibilities
- Assist with service during their round and promptly respond to any player requests.
- Work in conjunction with valet team and assist as needed.
- Communicate with departments regarding members transitioning through property.
- Stock and restock golf carts with beverages, towels, and any other amenities as needed throughout the day.
- Ensure an adequate number of carts are staged and ready for use at all times.
- Clean all players clubs (to include members, guests, and prospects) before and after each round.
- Complete daily set-up/breakdown of all range equipment, amenities, and activities.
- Closing duties to include but not limited to removing range furniture, washing golf balls, restocking buckets, cleaning of carts (prior to parking in cart barn), plug all carts into a charging station.
- Accurate tracking of all daily golf activities.
- Monitor pace of play on the golf course, ensuring adherence to club standards, rules, etiquette, and service protocols.
- Assist in tournament and event preparation, including logistics, scoring, staffing, and member/guest communications.
- Conduct basic club repairs and maintain accurate inventory of golf equipment, instructional materials, and supplies.
- Be knowledgeable about retail operations, including merchandising, inventory management, and sales assistance.
- Provide exceptional customer service, resolving inquiries, anticipating needs, and maintaining member satisfaction.
- Monitor adherence to club policies, safety procedures, and service standards across golf operations.
- Perform additional duties as assigned by the Director of Golf, Head Golf Professional or club management to support operational success.
Expectations
- Consistently provide gracious, discreet, and personalized service.
- Maintain a professional appearance and positive attitude at all times.
- Recognize and respond to member preferences whenever possible.
- Treat member and guest belongings with the utmost care and respect.
- Maintain confidentiality and discretion regarding club members and their activities.
- Work collaboratively with the entire golf operations team to deliver a seamless member experience.
Qualifications
- Previous experience in golf, hospitality, private clubs, or a luxury service environment is required.
- Strong attention to detail and pride in maintaining high standards.
- Excellent communication and interpersonal skills.
- Ability to work independently while also functioning effectively as part of a team.
- Dependable, punctual, and willing to take initiative.
- Comfortable working outdoors in varying weather conditions.
- Ability to safely lift and move golf bags and other equipment.
- Must be willing to work a flexible schedule, including early mornings, weekends, holidays, and special events.
Additional Requirements
- Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members.
- Must be able to work flexible work hours/schedule including evenings, weekends, and holidays. Long hours may be required due to business demands.
- Ability to work in a team environment.
- Ability to stay calm and focused during the busiest of times.
- Ability to read, write, speak, and understand English; additional languages preferred.
- Ability to meet the physical demands of the position including, but not limited to, working indoors and outdoors in all weather conditions, standing, walking, and moving for periods of greater than eight (8) hours, and lifting and carrying items sometimes greater than fifty (50) pounds.
Benefits
- Competitive Pay
- Medical, Dental, and Vision Benefits
- 401k Contribution
- Paid Time Off and Paid Holidays
- Employee Meals, Referral Incentives, and Recognition Programs
- Professional development and upward mobility opportunities
- Work-Family Culture
The Company’s good faith estimate of the hourly rate it expects to pay for this role is $27.00 and is based on applicable and specialized experience and location.
About Us
Nestled in California’s desert paradise, The Madison Club is La Quinta’s most exclusive, private residential community, offering the finest golf and club facilities in an intimate and sophisticated setting. It is a place of effortless grace and charm with an ambiance of quiet sophistication, intimacy, and understated luxury. Offering a limited number of homes and memberships, The Madison Club is the modern interpretation of California’s classic old-line country clubs, offering five-star dining and member events, wellness and fitness amenities, and Discovery’s signature Outdoor Pursuits program. At The Madison Club, our employees use their personal talent, passion, and resources to meaningfully integrate with diverse cultures and communities. All while providing the highest level of member and guest services and contributing to the creation of unforgettable experiences. For more information about our club, please visit: https://madisonclubca.com/
Discovery Land Company is a U.S.-based real estate developer and operator of private residential club communities and resorts with a world-renowned portfolio of domestic and international properties. The mission of Discovery Land Company is to create one-of-a-kind environments that provide individuals and families the freedom, security, and resources to learn, grow, and play in some of the most beautiful places in the world. For more information about our company, please visit: http://www.discoverylandco.com.
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