Your Journey at Crowe Starts Here:
At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That’s why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.
Job Description:
Job Overview
The Junior AI Functional Consultant is embedded with the Business Units to support the identification, analysis, documentation, ROI computation, data validation, and delivery of AI-enabled business solutions. The role works across business stakeholders, product teams, technical teams, and project leadership to convert business needs into clear, testable, and traceable solution requirements.
Key Responsibilities
- Conduct in-depth analysis of business processes, workflows, and data to map opportunities for automation by leveraging process mining and task mining tools (e.g., Microsoft Process Mining, Celonis, Minit, Apromore, ServiceNow)
- Analyze business processes, workflows, pain points, and improvement opportunities.
- Support stakeholder interviews, discovery sessions, workshops, demonstrations, and requirements-gathering meetings.
- Document business, user, functional, non-functional, data, security, reporting, and adoption requirements.
- Create user stories, acceptance criteria, process flows, scope diagrams, data mappings, use cases, and prototypes.
- Assist in identifying, assessing, and prioritizing AI and automation use cases.
- Support feasibility assessments covering business value, data readiness, technical complexity, risk, and adoption readiness.
- Translate business requirements into solution requirements in collaboration with technical teams.
- Support proof-of-concept activities by documenting hypotheses, expected outcomes, test scenarios, and findings.
- Participate in backlog refinement, sprint reviews, testing, defect triage, demonstrations, and release-readiness activities.
- Maintain requirements traceability, assumptions, decisions, dependencies, risks, and change records.
- Support user acceptance testing and validation of delivered functionality.
- Prepare meeting notes, action items, status reports, presentations, user guides, and client-facing deliverables.
Essential Job Functions
Business Analysis
- Gather and document stakeholder needs.
- Analyze current-state and future-state processes.
- Identify gaps, dependencies, exceptions, and business rules; develop clear and testable requirements.
AI Use-Case Analysis
- Evaluate use cases such as document processing, content generation, summarization, classification, search, recommendation, prediction, and workflow automation.
- Help define success measures, business outcomes, assumptions, risks, constraints, and data needs.
Product and Delivery Support
- Support backlog creation and prioritization.
- Participate in Agile ceremonies and maintain assigned work items.
- Assist with testing, demonstrations, release documentation, and value tracking.
Stakeholder Communication
- Prepare presentations, decision summaries, meeting outputs, and workshop materials.
- Communicate technical concepts in accessible business language.
- Support client and internal stakeholder sessions under guidance.
Required Qualifications and Skills
- Bachelor’s degree in Business Administration, Information Systems, Computer Science, Engineering, Data Analytics, Economics, or a related discipline.
- 0 to 2 years of relevant experience, including internships, academic projects, consulting projects, or business-analysis assignments.
- Basic knowledge of business analysis, product development, and software development concepts.
- Strong analytical, documentation, communication, presentation, and facilitation abilities.
- Familiarity with Microsoft Excel, PowerPoint, Word, Teams, and SharePoint.
- Interest in AI, Generative AI, automation, responsible AI, and digital transformation.
Preferred Skills
- Exposure to Agile, Scrum, Kanban, Azure DevOps, Jira, or similar tools.
- Familiarity with user stories, acceptance criteria, process models, use cases, prototypes, and data models.
- Exposure to Power BI, Power Platform, Power Automate, Copilot Studio, or process-mining tools.
- Basic familiarity with Azure AI services, Azure Machine Learning, or Azure AI Foundry.
- Awareness of prompt engineering, user acceptance testing, traceability, risk management, and change management.
Mandatory Pre-Joining Technology Training
Selected candidates must complete the assigned role-specific learning plan, hands-on exercises, knowledge checks, and readiness assessment before joining or deployment.
- Business analysis, stakeholder analysis, and requirements elicitation
- User stories, acceptance criteria, and requirements traceability
- Process mapping, BPMN fundamentals, data modeling, and analysis basics
- Software Development Life Cycle and Product Development Life Cycle
- Agile, Scrum, Kanban, and Azure DevOps
- Functional and non-functional requirements, testing, defect management, and UAT
- AI, machine learning, Generative AI, prompt engineering, and responsible AI
- Azure AI Foundry, Azure AI services, Power Platform, Power Apps, Power Automate, Copilot Studio, and Power BI
- Process mining and Task mining tools and methodology (using MS process mining, Celonis, Apromore, etc.)
- AI use-case discovery, prioritization, feasibility, and value assessment
- Excel, PowerPoint, Visio, Teams, SharePoint, consulting communication, and workshop facilitation
Pre-Joining Capstone
Convert a business problem into an AI use-case assessment, requirements package, process model, prioritized product backlog, test approach, and stakeholder presentation.
We expect the candidate to uphold Crowe’s values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.
Our Benefits:
At Crowe, we know that great people are what makes a great firm. We value our people and offer employees a comprehensive benefits package. Learn more about what working at Crowe can mean for you!
How You Can Grow:
We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!
More about Crowe:
Crowe Capability Center – India, operating under the legal entity C3 India Delivery Centre LLP (formerly known as Crowe Horwath IT Services LLP) is a wholly owned subsidiary of Crowe LLP (U.S.A.), a public accounting, consulting and technology firm with offices around the world. Crowe LLP is an independent member firm of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory firms in more than 130 countries around the world.
Crowe does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge.
We are committed to a merit-based hiring process, evaluating all candidates consistently using objective, job-related criteria such as relevant experience, demonstrated skills, measurable impact, and alignment with the role’s responsibilities, and making employment decisions in a fair and inclusive manner free from discrimination.
