Junior Client Questionnaire Project Coordinator

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships.  We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career.

Location: Krakow

Hybrid model: Hybrid model 3 days per week in the office /2 days for a parent of a child up to 4 years old

The Junior Client Questionnaire Project Coordinator supports the production and delivery of high-quality Due Diligence Questionnaires (DDQs), for clients. Working as part of the Global RFP Team, the role coordinates submissions from initial review through final delivery, using approved content and partnering with Subject Matter Experts (SMEs) and Client-Facing Teams (CFTs) to obtain accurate, client-specific information.

The position requires strong organisational/project management skills, attention to detail, and the ability to manage multiple deadlines in a fast-paced, global environment. The role also supports the maintenance of the standard content library and the effective use and administration of proposal technology platforms including Qvidian, Monday.com, and Seismic.

1. DDQ Production Support

• Perform initial reviews of incoming requests to determine level of effort and identify firm-specific requirements.
• Coordinate assigned submissions from receipt through final delivery, maintaining timelines and quality standards.
• Coordinate kick-off calls between Sales or Client-Facing Teams and Subject Matter Experts.
• Draft and populate responses using the standard content library, tailoring approved language to client requirements.
• Facilitate internal review and approval processes.
• Ensure final deliverables are professionally formatted, polished and client-ready.

2. Stakeholder Coordination

• Liaise with product and functional SMEs to obtain reviews, clarifications and additional content
• Partner with Client-Facing Teams to identify and incorporate relevant client-specific insights.
• Track outstanding inputs, communicate status and escalate risks to the project lead.
• Support clear hand-offs across global teams when submissions involve multiple regions or time zones.

3. Content Quality and Library Maintenance

• Proofread and copy-edit responses for accuracy, consistency, grammar, tone and presentation.
• Contribute to the ongoing maintenance and enhancement of the standard content library.
• Identify outdated, duplicated or missing content and refer required updates to the appropriate owner.
• Apply team standards and approved messaging consistently across submissions.

4. Technology Platform Support

• Support SMEs and Client-Facing Teams with onboarding and day-to-day use of Qvidian
• Assist with technology upgrades and enhancements across Qvidian, Monday.com and Seismic.
• Support user administration, including licence management, user maintenance and licence reconciliation in Qvidian.
• Develop strong platform knowledge and provide first-line guidance, escalating complex technical issues as appropriate.

5. Special Projects and Team Support

• Participate in team projects and business initiatives aimed at improving processes or workflows
• Support ad hoc requests from colleagues and contribute to shared team priorities
• Complete assigned administrative and reporting activities accurately and on time.

Technical Capabilities

(include linguistic competencies)

• Strong project management and organisational skills
• Proficiency with Microsoft Office applications
• Native-level English proficiency
• Excellent proofreading and copy-editing abilities
• Excellent collaboration, communication and relationship-building skills
• Ability to manage multiple proposals simultaneously while maintaining accuracy and attention to detail
• Ability to thrive in a fast-paced environment with tight deadlines
• Experience with databases; familiarity with Monday.com or Seismic is beneficial

What we offer:

• To encourage cultural awareness and philanthropy, BBHers have 1 Culture Celebration Day and 1 Community Service Day in addition to their paid standard vacation allowance
• Private medical care
• Life Insurance
• Employee Assistance Program - offering independent and confidential counselling services for you and your family. You can get support for topics including family, marriage and relationships, finances, and legal issues.
• Professional trainings and qualification support
• Wellbeing Program
• Online Social Fund benefit platform
• Social, sport and integration events
• Onboarding Program for new hires

We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn’t followed a traditional path, includes alternative experiences, or doesn’t meet every qualification or skill listed in the job description, please do go ahead and apply.

About BBH:

Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us.

We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development—so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice—creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another. 

We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often—pushing the boundaries of innovation.  As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours.

Go to BBH.com to learn more about our rewards and benefits, philanthropy, approach to sustainability or how we support you to thrive personally, physically and financially.